Support Digest, Vol 95, Issue 10
Saleena Mehrok
saleena.mehrok at gmail.com
Tue Jul 14 12:56:12 EDT 2015
I'm on gmail gchat as saleen.mehrok at gmail.com
by mobile 646 823 5798
> On Jul 14, 2015, at 9:48 AM, Alexandre Pereira <alexandre.j.pereira at oracle.com> wrote:
>
> Sorry...but I really don´t know what is happening since I still didn´t get to logon on pidgin.
>
> Is it possible any orientation instead of just sending emails?
>
> -----Original Message-----
> From: support-request at pidgin.im [mailto:support-request at pidgin.im]
> Sent: terça-feira, 14 de julho de 2015 13:00
> To: support at pidgin.im
> Subject: Support Digest, Vol 95, Issue 10
>
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> Today's Topics:
>
> 1. Pidgin application is causing problems with my screen
> resolution (Karl Pitcher)
> 2. Re: Pidgin application is causing problems with my screen
> resolution (Michael McConville)
> 3. RE: Pidgin application is causing problems with my screen
> resolution (Karl Pitcher)
> 4. Re: Pidgin application is causing problems with my screen
> resolution (Michael McConville)
> 5. Re: Pidgin application is causing problems with my screen
> resolution (Brian Morrison)
> 6. Pidgin Account connection Help (abhay santra)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Mon, 13 Jul 2015 11:42:43 -0700 (PDT)
> From: Karl Pitcher <karl.pitcher at oracle.com>
> To: support at pidgin.im
> Subject: Pidgin application is causing problems with my screen
> resolution
> Message-ID: <2d8f3a5d-13dd-457e-b16d-b5df990763d0 at default>
> Content-Type: text/plain; charset="utf-8"
>
> Hi,
>
>
>
> I'm not sure how this happened, but whenever I start Pidgin it makes my screen flash and it changes my screen resolution from 1920x1080 to 800x600. Once I'm able to change my screen resolution back to 1920x1080, my pidgin application has an odd looking layout. Can you help me fix the problem or let me know what is causing this?
>
>
>
> Thanks you
>
>
>
> HYPERLINK "http://www.oracle.com/" \nOracle Karl Pitcher | Deal Manager, Cloud Deal Management
> Phone: +1 406-414-8093
>
>
>
>
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> ------------------------------
>
> Message: 2
> Date: Mon, 13 Jul 2015 14:49:59 -0400
> From: Michael McConville <mmcconville at mykolab.com>
> To: Karl Pitcher <karl.pitcher at oracle.com>
> Cc: support at pidgin.im
> Subject: Re: Pidgin application is causing problems with my screen
> resolution
> Message-ID: <20150713184959.GA26164 at thinkpad.hsd1.pa.comcast.net>
> Content-Type: text/plain; charset=utf-8
>
>> On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
>> I'm not sure how this happened, but whenever I start Pidgin it makes
>> my screen flash and it changes my screen resolution from 1920x1080 to
>> 800x600. Once I'm able to change my screen resolution back to
>> 1920x1080, my pidgin application has an odd looking layout. Can you
>> help me fix the problem or let me know what is causing this?
>
> Which operating system are you using? Which version?
>
> Which version of Pidgin are you using (go to Help -> About in the main
> window)?
>
> Does Oracle use a custom Pidgin?
>
>
>
> ------------------------------
>
> Message: 3
> Date: Mon, 13 Jul 2015 11:54:42 -0700 (PDT)
> From: Karl Pitcher <karl.pitcher at oracle.com>
> To: Michael McConville <mmcconville at mykolab.com>, Karl Pitcher
> <karl.pitcher at oracle.com>
> Cc: support at pidgin.im
> Subject: RE: Pidgin application is causing problems with my screen
> resolution
> Message-ID: <5576352c-f57d-4fe8-935e-b8e08f6bea7f at default>
> Content-Type: text/plain; charset=utf-8
>
> Hi Michael,
>
> I'm using Windows 7 Professional and
> Pidgin 2.10.9 (libpurple 2.10.9)
>
> I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. Is there any way for me to find out?
>
>
> Karl Pitcher | Deal Manager, Cloud Deal Management
> Phone: +1 406-414-8093
>
>
> -----Original Message-----
> From: Michael McConville [mailto:mmcconville at mykolab.com]
> Sent: Monday, July 13, 2015 12:50 PM
> To: Karl Pitcher
> Cc: support at pidgin.im
> Subject: Re: Pidgin application is causing problems with my screen resolution
>
>> On Mon, Jul 13, 2015 at 11:42:43AM -0700, Karl Pitcher wrote:
>> I'm not sure how this happened, but whenever I start Pidgin it makes
>> my screen flash and it changes my screen resolution from 1920x1080 to
>> 800x600. Once I'm able to change my screen resolution back to
>> 1920x1080, my pidgin application has an odd looking layout. Can you
>> help me fix the problem or let me know what is causing this?
>
> Which operating system are you using? Which version?
>
> Which version of Pidgin are you using (go to Help -> About in the main window)?
>
> Does Oracle use a custom Pidgin?
>
>
>
> ------------------------------
>
> Message: 4
> Date: Mon, 13 Jul 2015 14:59:42 -0400
> From: Michael McConville <mmcconville at mykolab.com>
> To: Karl Pitcher <karl.pitcher at oracle.com>
> Cc: support at pidgin.im
> Subject: Re: Pidgin application is causing problems with my screen
> resolution
> Message-ID: <20150713185942.GA27425 at thinkpad.hsd1.pa.comcast.net>
> Content-Type: text/plain; charset=utf-8
>
>> On Mon, Jul 13, 2015 at 11:54:42AM -0700, Karl Pitcher wrote:
>> I'm using Windows 7 Professional and Pidgin 2.10.9 (libpurple 2.10.9)
>
> This is unlikely to fix your problem, but using the newest version
> (currently 2.10.11) is always a good idea.
>
>> I do not think that Oracle uses a custom Pidgin but I couldn't say for
>> sure. Is there any way for me to find out?
>
> Hopefully it would say something in Help -> About. Also, if the Oracle
> logo appears anywhere other than users' avatars, that's a good
> indicator.
>
> Sorry that I couldn't be more helpful. I'll let you know if I find
> anything similar on the bug tracker.
>
> You could also share a debug log:
>
> https://developer.pidgin.im/wiki/TipsForBugReports#Windows
>
> But I'm not sure whether it would be useful in diagnosing this kind of
> issue.
>
>
>
> ------------------------------
>
> Message: 5
> Date: Mon, 13 Jul 2015 20:05:14 +0100
> From: Brian Morrison <bdm at fenrir.org.uk>
> To: support at pidgin.im
> Cc: Karl Pitcher <karl.pitcher at oracle.com>
> Subject: Re: Pidgin application is causing problems with my screen
> resolution
> Message-ID: <20150713200514.4ef30518 at peterson.fenrir.org.uk>
> Content-Type: text/plain; charset=US-ASCII
>
> On Mon, 13 Jul 2015 11:54:42 -0700 (PDT)
> Karl Pitcher <karl.pitcher at oracle.com> wrote:
>
>> I'm using Windows 7 Professional and
>> Pidgin 2.10.9 (libpurple 2.10.9)
>>
>> I do not think that Oracle uses a custom Pidgin but I couldn't say for sure. Is there any way for me to find out?
>>
>>
>> Karl Pitcher | Deal Manager, Cloud Deal Management
>
> Karl, it pains me to say this, but one reason you seem unable to
> configure Pidgin correctly is because Oracle's internal IT department
> seem to be deficient and do not provide you or your co-worksers adequate
> support.
>
> Oracle seems to have decided to use Pidgin internally but has not
> bothered to alter the installation so that the help links point to
> corporate resources inside Oracle instead of causing users to
> constantly be sending emails to the peer support list provided by
> ordinary Pidgin users who have no greater power than the ability to
> read and type replies to this list.
>
> Please do us a favour, speak to whoever is in charger of messaging
> applications within Oracle and ask them why, despite several years
> passing, they have still been unable to complete the simple task of
> supporting their users.
>
> While you're at it, you could also ask them why your display is
> misbehaving.
>
> I wish you luck.
>
> --
>
> Brian Morrison
>
>
>
> ------------------------------
>
> Message: 6
> Date: Tue, 14 Jul 2015 12:04:06 +0530
> From: abhay santra <abhay.santra at gmail.com>
> To: support at pidgin.im
> Subject: Pidgin Account connection Help
> Message-ID:
> <CA+mzYVtC1UFgV1b5P2DPdXCt-FiBf6QqDSZ5L0qU4=w6zWrKHA at mail.gmail.com>
> Content-Type: text/plain; charset="utf-8"
>
> Hi Pidgin Help,
>
> I have installed tigase-xmpp server in ubuntu 14.04.
> As I am running this server locally so
> domain name : abhay-HP-15-Notebook-PC
>
> But when creating any account from Pidgin client(2.10.9) getting error like:
> *"You require encryption, but it is not available on this server."*
> or "*User not authorized*".
>
> Would you please guide me to solve this issue.
>
> Thanks,
>
> Abhay
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>
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