Pidgin Support

[Jason Kue]

Hey Michael,

We have DFS set up but pidgin is stored locally. I'm not sure what happened but when I attempted to set up the users again it worked without error.

I just wanted to say thank you.

-----Original Message-----
From: Michael McConville [mailto:mmcconville at mykolab.com] 
Sent: Thursday, July 23, 2015 11:22 AM
To: Jason Kue <Jkue at icc.com>
Cc: support at pidgin.im
Subject: Re: Pidgin Support

On Thu, Jul 23, 2015 at 06:13:26PM +0000, Jason Kue wrote:
> I have a few users that whenever the system is restarted or the app is 
> closed out and opened again, the accounts would disappear. They go 
> away then you have to add them manually again.
> 
> This is on a windows 7 pro 64bit platform with the newest version of 
> pidgin.
> 
> Do you have any idea why it would do this?

Is any kind of non-standard file system used? A network file system, for example? Everything is stored in the folder "%APPDATA%\.purple", so if that gets deleted or altered, so do the accounts.

A debug log would be useful:

	https://developer.pidgin.im/wiki/TipsForBugReports#ObtainingaDebugLog