Google Talk - some buddies appearing offline when they're not

[Eion Robb]

That does sound like it could be serverside.  Is there any pattern to
buddies that display online and offline?  Like, is it those 'public' xmpp
addresses (with the random numbers/hex in them) that appear as offline?  Or
just buddies that were added after a certain date?

Alternatively, you could try the new Hangouts plugin that I'm working on
that uses the same Hangouts protocol that the mobile (and web) apps use.
https://bitbucket.org/EionRobb/purple-hangouts

Cheers,
Eion

On 12 April 2016 at 07:12, Thomas Preece <thomas at thomaspreece.net> wrote:

> Hello,
>
> I'm seeing an odd problem in Pidgin where some Google Talk / Hangouts
> buddies are consistently appearing offline when they are in fact online
> (verified using the Hangouts app on mobile). This is happening with a new
> account, but I'm not seeing it with a previously-existing account on the
> same instance of Pidgin.
>
> Additionally, sometimes sending messages to these users produces as error
> that the message fails to send, yet the contact confirms that they have
> received it - annoyingly it's not reliably reproducible, so I don't have
> the exact message to hand.
>
> I'm using Pidgin 2.10.9 (with libpurple 2.10.9) on Ubuntu 14.04 - I
> realise this isn't the very latest version, but I can't see anything in the
> changelog that looks relevant.
>
> The fact that it only happens for certain buddies on one particular
> account suggests to me it's probably a server-side issue - although when I
> asked on Google's help forums they helpfully told me that they don't
> support third-party clients and directed me here.
>
> Is this something that anyone has seen before, or can someone suggest any
> good next steps for troubleshooting?
>
> Many thanks,
> Thomas Preece
>
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