Kevin Kretz kevin at
Thu Feb 4 16:43:01 EST 2016

That would be funny- Oracle's instant messaging product is XMPP, which makes the cluelessness about support even better.

----- Original Message -----
From: "Ethan Blanton" <elb at>
To: "Kevin Kretz" <kevin at>
Cc: "Wade Smart" <wadesmart at>, "support" <support at>
Sent: Thursday, February 4, 2016 4:31:56 PM
Subject: Re: Help

Kevin Kretz spake unto us the following wisdom:
> It would be great if an Oracle person could send the address of the
> person or team who administers their IM system so requests could be
> directed to them.

I sent an email with the relevant internal Oracle help page earlier
this week.  It is here:

That said, I think this particular request is about an AIM account.


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