Can not access account

[Eion Robb]

Hi Erin,

It doesn't look like you've got the right settings for the account, so the
server is giving you a "Not Authorized" error, which really means "Invalid
username or password".

As per
https://developer.pidgin.im/wiki/Protocol%20Specific%20Questions#HowdoIconfigurePidgintoconnecttoGoogleTalkformydomainhostedonGoogleApps
and https://support.google.com/a/answer/49147?hl=en you'll want to set up
your acocunt with

Username:  accounts
Domain:  treyone.co.uk

And possibly set talk.google.com as the server address.  You can also use
the Hangouts plugin
https://developer.pidgin.im/wiki/ThirdPartyPlugins#AdditionalProtocols to
get extra functionality.

Cheers,
Eion

On 6 December 2017 at 21:14, <accounts at treyone.co.uk> wrote:

> Good Morning,
>
>
>
> My name is Erin. We have been using Pidgin as our office messenger for a
> while now and we have just got a new PC to replace an old one. I have
> installed pidgin again but for some reason I keep getting a message that is
> disable. I have set everything up exactly the same as all the other
> computers but obviously with the different email address and its not having
> any of it. I’ve accessed the email account using the details I entered and
> its gaining access so it’s not that I’m using the wrong password or
> anything. I’ve attached the debug report to the window to see if anyone can
> shed any light on the matter. It worked perfectly on the older PC but not
> this one. The email address is accounts at treyone.co.uk essentially it’s a
> Gmail account, I’ve also attached the set up window to make sure I’m doing
> it OK, but like I mentioned its exactly the same as everyone else’s.
>
>
>
> Any help on this matter would be greatly appreciated.
>
>
>
>
>
> Many thanks
>
>
>
> Erin
>
>
>
>
>
> [image: Treyone_logo-03]
>
>
>
> Trebrown
> Liskeard
> Cornwall
> PL14 3PX
> T: 01503 240922
> www.treyone.co.uk
>
>
>
>
>
>
>
>
>
>
>
> _______________________________________________
> Support at pidgin.im mailing list
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