LJ Talk disconnecting

Peter Lundin peter.openmail at gmail.com
Tue Dec 19 15:24:17 EST 2017 

Thanks a lot, Eion!
Yes, I think it is disconnecting due to the many errors, funny thing is that my "buddy" I chat with over
LJ Talk does not have this problem. And he is also using Pidgin, and the same version of it.
The only difference between us is that he is connecting from Australia, while I am in Europe.

I did download the pidgin-no-keepalives-master.zip and extracted it. But I must admit I don't really 
know what to do with it, how to install it?

It works to send and recieve messages from my buddies, in between the disconnects. And the
debug log does not display any errors then. So to me, an amateur, it looks like the XMPP gateway
is working when I don't get disconnected.

Thanks again for helping me, Eion!
This problem is driving me crazy :-)

Peter L


  ----- Original Message ----- 
  From: Eion Robb 
  To: Peter Lundin 
  Cc: Pidgin Support List 
  Sent: Tuesday, December 19, 2017 8:20 PM
  Subject: Re: LJ Talk disconnecting


  Hi Peter, 


  Looks like that server is pretty unstable :)


  At first glance, it look like after so many errors it disconnects the client, and since it doesn't support the basic "ping" command, is erroring out very quickly.  You could try using the https://github.com/EionRobb/pidgin-no-keepalives plugin, which adds an additional option in the Advanced tab of the account to "Disable Keepalives" which would stop the ping command being sent.  Not sure if it'll then just push the error somewhere else, but might help keep a stable connection.


  Does the XMPP gateway still work, for the few minutes where it's not disconnected at a time?


  Cheers,
  Eion




  On 20 December 2017 at 05:19, Peter Lundin <peter.openmail at gmail.com> wrote:

    Hello,
    Been trying to find this issue in the support archives, but not found anything similar.
    I use the latest version of Pidgin, on an old XP Pro (SP 3) machine. Everything (AIM, Google Talk,
    Facebook) works just fine, but not LJ Talk over the XMPP protocol.

    It will connect and work for a while, but after between 4-6 minutes it will disconnect. Reconnect again,
    work for a couple of minutes, only to disconnect again. And this goes on and on.

    To eliminate possible reasons for this I have bypassed my NAT router (physically, meaning direct
    connection to the Internet), disabled my software firewall and Windows firewall. It does not help, which
    I thought it would not because Google Talk and Facebook works through the router and firewalls.

    One interesting thing is that if I ping the jabber servers listed in Pidgin's debug log, I get no response.
    A friend of mine living far away from me, and using a different ISP, could not ping them either.
    So I doubt it is a problem with my ISP.

    Below is what the debug log says. To make it shorter and easier to read, I have only pasted from where the errors begin. But of course I can post all of it, if that would help.



    Pidgin Debug Log : 2017-12-14 18:26:45

    (18:21:31) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc16' to='livejournal.com'><query xmlns='http://jabber.org/protocol/disco#items'/></iq>
    (18:21:31) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc17' to='livejournal.com'><query xmlns='http://jabber.org/protocol/disco#info'/></iq>
    (18:21:31) jabber: Recv (ssl)(293): <iq from='livejournal.com' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc16'><query xmlns='http://jabber.org/protocol/disco#items'/><error code='501' type='cancel'><feature-not-implemented xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>
    (18:21:31) jabber: Recv (ssl)(292): <iq from='livejournal.com' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc17'><query xmlns='http://jabber.org/protocol/disco#info'/><error code='501' type='cancel'><feature-not-implemented xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>

    (18:21:31) jabber: Recv (ssl)(297): <iq from='proxy.eu.jabber.org' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc1a'><query xmlns='http://jabber.org/protocol/bytestreams'/><error code='404' type='cancel'><remote-server-not-found xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>
    ''
    (18:22:03) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc1b'><ping xmlns='urn:xmpp:ping'/></iq>
    (18:22:03) jabber: Recv (ssl)(279): <iq from='XXXXXXXXX' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc1b'><ping xmlns='urn:xmpp:ping'/><error code='503' type='cancel'><service-unavailable xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>
    (18:23:03) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc1c'><ping xmlns='urn:xmpp:ping'/></iq>
    (18:23:03) jabber: Recv (ssl)(279): <iq from='XXXXXXXXX' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc1c'><ping xmlns='urn:xmpp:ping'/><error code='503' type='cancel'><service-unavailable xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>
    (18:24:03) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc1d'><ping xmlns='urn:xmpp:ping'/></iq>
    (18:24:03) jabber: Recv (ssl)(279): <iq from='XXXXXXXXX' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc1d'><ping xmlns='urn:xmpp:ping'/><error code='503' type='cancel'><service-unavailable xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>
    (18:25:03) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc1e'><ping xmlns='urn:xmpp:ping'/></iq>
    (18:25:03) jabber: Recv (ssl)(279): <iq from='XXXXXXXXX' to='XXXXXXXXX/2996932541513272213535476' type='error' id='purple3afdcc1e'><ping xmlns='urn:xmpp:ping'/><error code='503' type='cancel'><service-unavailable xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq>

    (18:26:03) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): <iq type='get' id='purple3afdcc1f'><ping xmlns='urn:xmpp:ping'/></iq>
    (18:26:03) connection: Connection error on 023D7C98 (reason: 0 description: Server closed the connection)
    (18:26:03) account: Disconnecting account XXXXXXXXX/ (00F6C288)
    (18:26:03) connection: Disconnecting connection 023D7C98
    (18:26:03) connection: Deactivating keepalive.
    (18:26:03) jabber: Sending (ssl) (XXXXXXXXX/2996932541513272213535476): </stream:stream>
    (18:26:03) connection: Destroying connection 023D7C98


    Would be very grateful for any help with this issue, I have been struggling with it for weeks.

    Thanks in advance

    Peter L









      

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