Issue with our client AirCraft Inventory.

[Eion Robb]

Hi Timothy,

It looks like the shortcut to Pidgin is pointing to an invalid location.
You might want to verify where you've installed Pidgin to and update the
shortcut accordingly.

Cheers,
Eion

On 22 June 2017 at 03:04, Timothy Campus (TeksInc) <
Timothy.Campus at teksinc.com> wrote:

> Hello,
>
>
>
> I am working with our client, AirCraft Inventory and everyone at their
> site is having an issue with connecting to Pidgin chat after a power outage
> last night. Attached is one of the error one of the users is receiving.
> Also, the user is unable to connect to the server through the chat module.
>
>
>
> I can ping the server at xmpp.acinv.com using IP and DNS.
>
>
>
> I have tried uninstalling and reinstalling the software on the local
> machine and still receive the same error.
>
>
>
> Any assistance would be greatly appreciated!
>
>
>
> Thanks,
>
> *Timothy Campus | TeksInc | (W) (214) 269-0266 | **www.teksinc.com*
> <http://www.teksinc.com/>
>
> *Tier One SupportTeksInc | Technology Solutions for Businesses and
> Non-Profits Technical Support: 214-269-0266 | **support at teksinc.com*
> <support at teksinc.com>
>
>
>
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