Unable to login

[Eion Robb]

Hi Brandon,

It looks like you've still got an old copy of the Facebook plugin from
2015, you'll want to remove all old copies of the dll and upgrade to the
latest version of the plugin.

Cheers,
Eion

(please CC the support mailing list with your replies, so that others can
help)

On 2 May 2017 at 14:34, BRANDON HEISHMAN <bmheishman at yahoo.com> wrote:

> I did what you asked. There are 2 screenshots of what I found out.
>
>
> On Monday, May 1, 2017 7:07 PM, Eion Robb <eion at robbmob.com> wrote:
>
>
> Hi again,
>
> You might have an older copy of the Facebook plugin in
> %appdata%\.purple\plugins folder.  Make sure you don't have any libfacebook
> dll's in there.  Also, can you find what version of the Facebook plugin
> you're using by opening Help->Plugin information, and scrolling about
> 2/5ths of the way down to the Facebook plugin and attach a screenshot of
> that, eg [image: Inline images 1]
>
> Cheers,
> Eion
>
> On 2 May 2017 at 10:55, BRANDON HEISHMAN <bmheishman at yahoo.com> wrote:
>
> Ok. I have don what you asked but still have problems with it connecting.
> I have sent you a few screenshots of what I did.
>
>
>
>
> On Monday, May 1, 2017 5:44 PM, Eion Robb <eion at robbmob.com> wrote:
>
>
> Hi Brandon,
>
> You'll need to upgrade your version of the Facebook plugin - see
> https://git.io/vSsHB for more info.
>
> Cheers,
> Eion
>
>
> On 2 May 2017 at 04:44, BRANDON HEISHMAN <bmheishman at yahoo.com> wrote:
>
> I am not able to log into my Facebook messaging thru Pidgin. I keep
> getting this error message,Null value for $.viewer.message_threads.sync_
> sequence_id. I have tried to reenter my Facebook password A few times, no
> luck at all.My desktop OS is Windows 7 SP-1 32 bit.
>
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