creating a contact, "not authorized"

Greg Howard greg.howard at
Fri May 12 10:08:49 EDT 2017

I have a very basic question.

I was instructed by a peer how to add a contact. (go to Buddie, Add Buddies, type in their email address).

However, upon doing that, the contact shows "not authorized", and I am unable to IM this person.

How can I create this contact so that I can IM them?




Greg Howard 

Sales Manager -- Enterprise Cloud Solutions

Office: +1 303-272-2307 | Cell: +1 303-589-1155  

Oracle Corporation

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