disconnected

Wed Jul 11 04:05:47 EDT 2018

Hello, installed the program, but it constantly shows disconnected. What
could be the problem?
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://pidgin.im/pipermail/support/attachments/20180711/022385af/attachment.html>
-------------- next part --------------
A non-text attachment was scrubbed...
Name: pidgin.png
Type: image/png
Size: 9879 bytes
Desc: not available
URL: <https://pidgin.im/pipermail/support/attachments/20180711/022385af/attachment.png>