Pidgin issues

[David Woolley]

On 19/05/18 18:07, Todd Michael wrote:
> I am trying to use my Pidgin account on my laptop running windows 10. It is the same operating system as at work. For some reason even with all the same settings I can’t enable my account. Any idea what I can do to fix it ?
> 

You don't have a Pidgin account.  Pidgin is only a client.  It can be 
used with many different types of account.  To even start attacking the 
problem, we would need to know the type of account.

If it is a corporate account (do you, by any chance, work for Oracle?) 
we are unlikely to know the specifics of how your employer sets up their 
service.

As well as the type of service, we would need details of the errors, 
and/or the contents of the debugging log.