Pidgin issues

Mark Rousell mark.rousell at
Sat May 19 18:49:32 EDT 2018

On 19/05/2018 18:27, Todd Michael wrote:
> The message I'm getting says tbeitner at
> <> I click the Re-enable and the
> little wheel spins giving me the same notification. If I go to enable
> account it does nothing. If I go into manage accounts it shows
> tbeitner at <> XMPP I click
> the check box and it automatically unchecks the box. All the passwords
> and advanced settings and the proxy have the same exact settings. I
> don't understand why it isn't working.
> Todd.

Who runs or owns the server? Is it a corporate server
(instead of a public service)? If it is a corporate server then it may
be locked down so that only users on a corporate computer or on the
corporate network can access it.

I note that the server has a web page here, (with a
link to a publicly accessible Openfire admin login page!), but that does
not necessarily mean that access to the IM protocols are allowed for
non-corporate computers or from non-corporate networks.

If is a corporate server then I would suggest contacting
your corporate IT staff to confirm the correct settings for home access
to the chat server.

Mark Rousell

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