XMPP to 8x8 servers

[Eion Robb]

Hi again,

Can you confirm what settings you have set in Tools->Plugins->NSS
Preferences->Configure for the Minimum and Maximum TLS/SSL version, and
what version of Pidgin you're using.

According to https://xmpp.net/result.php?domain=uc.8x8.com&type=client the
server supports TLS1.2 and TLS1.1 but you might have that disabled in your
NSS settings.  It also lists out the SSL ciphers that the server supports,
so you can try to match with what you have set.

Cheers,
Eion



On Fri, 18 Jan 2019 at 11:06, Eric Pierce <epierce at promontadvisors.com>
wrote:

> (16:05:09) *nss:* Handshake failed (-5938)
> (16:05:09) *connection:* Connection error on 0x564362d2dea0 (reason: 5
> description: SSL Handshake Failed)​
>
>
> Eric Pierce
> Director of IT
> *Doxa E&S Solutions, LLC dba Promont Insurance Advisors*
> 1 E. Wacker Drive, Suite 1920
> Chicago, IL 60601
> (312) 262-3370
> epierce at promontadvisors.com
> http://www.promontadvisors.com
> ------------------------------
> *From:* Eion Robb <eion at robbmob.com>
> *Sent:* Thursday, January 17, 2019 4:00 PM
> *To:* Eric Pierce
> *Cc:* support
> *Subject:* Re: XMPP to 8x8 servers
>
> If you could try get a debug log (from the Buddy List,  Help->Debug
> Window) as you're connecting to the account, you should get a "nss:
> Handshake failed" error message with an error code. If you could paste that
> line here we can see which type of SSL Handshake error you're getting to
> know how to solve it.
>
> Cheers,
> Eion
>
>
> On Fri, 18 Jan 2019 at 10:50, Eric Pierce <epierce at promontadvisors.com>
> wrote:
>
>> ​Thanks Eion,
>>
>>
>> I looked at that too.  I got all the way to having a "SSL handshake
>> error."  I am not sure how to chose the right cipher. I have tried all the
>> ciphers that are included with Pidgin.
>>
>>
>> Eric
>>
>>
>> Eric Pierce
>> Director of IT
>> *Doxa E&S Solutions, LLC dba Promont Insurance Advisors*
>> 1 E. Wacker Drive, Suite 1920
>> Chicago, IL 60601
>> (312) 262-3370
>> epierce at promontadvisors.com
>> http://www.promontadvisors.com
>> ------------------------------
>> *From:* Eion Robb <eion at robbmob.com>
>> *Sent:* Thursday, January 17, 2019 3:43 PM
>> *To:* Eric Pierce
>> *Cc:* support
>> *Subject:* Re: XMPP to 8x8 servers
>>
>> Looking at that old support email
>> https://pidgin.im/pipermail/support/2015-July/028968.html it looks like
>> the XMPP Domain is uc.8x8.com - not sure what you'd need to use for
>> username or password though, but you could try whatever details you use to
>> login to their system.
>>
>> Cheers,
>> Eion
>>
>> On Fri, 18 Jan 2019 at 10:15, Eric Pierce <epierce at promontadvisors.com>
>> wrote:
>>
>>> ​They do  not seem to want to share it.
>>>
>>>
>>> Eric Pierce
>>> Director of IT
>>> *Doxa E&S Solutions, LLC dba Promont Insurance Advisors*
>>> 1 E. Wacker Drive, Suite 1920
>>> Chicago, IL 60601
>>> (312) 262-3370
>>> epierce at promontadvisors.com
>>> http://www.promontadvisors.com
>>> ------------------------------
>>> *From:* Kevin Kretz <kevin at rentec.com>
>>> *Sent:* Thursday, January 17, 2019 3:01 PM
>>> *To:* Eric Pierce
>>> *Cc:* support
>>> *Subject:* Re: XMPP to 8x8 servers
>>>
>>> Are you an 8x8 customer?  Have you asked them what their XMPP
>>> server/configuration is?
>>>
>>> ------------------------------
>>> *From: *"Eric Pierce" <epierce at promontadvisors.com>
>>> *To: *"support" <support at pidgin.im>
>>> *Sent: *Thursday, January 17, 2019 3:05:08 PM
>>> *Subject: *XMPP to 8x8 servers
>>>
>>> ​To Whom It May Concern,
>>>
>>>
>>> I am trying to connect a linux Pidgin client to my 8x8 account.  I saw a
>>> post of someone connecting to their server back in 2015.  I did not see any
>>> final result.  Does anyone have any successful integrations?
>>>
>>>
>>> Eric
>>>
>>>
>>> Eric Pierce
>>> Director of IT
>>> *Doxa E&S Solutions, LLC dba Promont Insurance Advisors*
>>> 1 E. Wacker Drive, Suite 1920
>>> Chicago, IL 60601
>>> (312) 262-3370
>>> epierce at promontadvisors.com
>>>
>>> https://company.rentec.com/company/UrlFilter.action?url=http://www.promontadvisors.com
>>>
>>> _______________________________________________
>>> Support at pidgin.im mailing list
>>> Want to unsubscribe?  Use this link:
>>>
>>> https://company.rentec.com/company/UrlFilter.action?url=https://pidgin.im/cgi-bin/mailman/listinfo/support
>>> _______________________________________________
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>>> Want to unsubscribe?  Use this link:
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>>
>>
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