RFE support link for login problems RE: Issue Logging Into Pidgin account

[David Balažic]

As messages similar to this one are (more or less) common, how about an enhancement:

 If there is a login problem, the error message should clearly indicate that the problem might lie in the used service (a clear description of it should be presented, at least a useful support URL) 

Regards,
David Balažic
Lead Engineer
www.comtrade.com

> -----Original Message-----
> From: Support [mailto:support-bounces at pidgin.im] On Behalf Of Brian Morrison
> Sent: 20. November 2019 22:38
> To: support at pidgin.im
> Subject: Re: Issue Logging Into Pidgin account
> 
> On Wed, 20 Nov 2019 21:17:51 +0000
> "Hartman, David" <drhartman at hearst.com> wrote:
> 
> > I am unable to log into my Pidgin account using the software.  Is it
> > possible that you are experiencing technical issues at the moment?
> 
> Pidgin is a client which can use various messaging services, if you cannot log in then you need to check the service in question. Pidgin the
> project does not run any such service so it doesn't have accounts, this is a peer support mailing list and we are also simply users of the
> software.
> 
> A little more information could help us to point you in the right direction. If you can tell us which service you use someone here may be able
> to suggest some action to find out what the problem is and potentially how to correct the error.
> 
> --
> 
> Brian
> 
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