SSL Connection failed

Eion Robb eion at
Sat Jun 12 14:32:07 EDT 2021

Hi again,

Looking at the logs it's showing that you're being blocked from the server

(11:31:41) proxy: Error connecting to (Connection timed

I can access their server ok from here.

You might have tripped some kind of anti spam protection or something like
that. You'll need to get in contact with the server admins
and see if they're blocking your ip?


On Sun, 13 Jun 2021, 04:39 Jack Sidebottom, <eiskrem1 at> wrote:

> Attached latest debug after having done warm boot and cold boot. I have no
> idea how/where to find any info re: SSL or NSS/TLS errors other than this
> debug report. If you can tell me how to find those errors I will try.
> On 6/12/2021 03:55, Eion Robb wrote:
> Hi Jack,
> You might get more info out of the Help->Debug Window as you reconnect.
> (Although, when I try to connect to the xmpp server from
> here, I'm getting a certificate for instead of
> so not sure what's going on there.)
> If you're able to attach any SSL or NSS/TLS errors then we can have a look
> and try work out next steps (might be something that can be resolved by
> configuring the Tools->Plugins->NSS Preferences  plugin)
> Cheers,
> Eion
> On Sat, 12 Jun 2021 at 12:15, Jack Sidebottom <eiskrem1 at> wrote:
>> Have attached debug log so you can see exactly what is happening.
>> Win 7, 5 gig cable internet connection (on-line for several days now).
>> Closed screensaver and found Pidgin disconnected with
>> "eiskrem1 at disconnected" and notice of new 2.14.5
>> version. Installed new version, tried to start Pidgin, get "SSL
>> Connection failed"
>> What do I do now? Everything else is fully functional.
>> --
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