Issue with Pidgin text

[Eion Robb]

Hi there,

Pidgin itself doesn't send any text messages, but it can connect to other
companies' systems that do.  So we're not able to help.  You might want to
get in touch with your service provider, Tali, to discuss.

Cheers,
Eion

On Wed, 6 Oct 2021 at 12:48, Pangea Office <pbspermits at gmail.com> wrote:

> What does that mean? I do not understand your response. Can you please
> respond in layman terms? We do not see the issue with our inquiry.
>
> On Mon, Oct 4, 2021 at 10:57 AM <support-owner at pidgin.im> wrote:
>
>> The message's content type was not explicitly allowed
>>
>>
>>
>>
>> ---------- Forwarded message ----------
>> From: Pangea Office <pbspermits at gmail.com>
>> To: Pidgin Support List <support at pidgin.im>
>> Cc:
>> Bcc:
>> Date: Mon, 4 Oct 2021 10:57:33 -0700
>> Subject: Re: Issue with Pidgin text
>> Hello,
>>
>> We use pidgin to text from our office computer through our phone line.
>> However, we noticed that one out of thirty numbers or so does not
>> receive text messages sent from pidgin. We have looked through your
>> website and forums and have not been able to locate why this is happening
>> and how to fix it. Here is some general information so you might be able to
>> assist us better:
>>
>> Our phone line provider is Teli
>>
>> One of the numbers that do not receive our texts is: 818-455-3628 and his
>> phone provider is AT&T. It seems like for this number, our texts used to go
>> through- but now they do not at all. Please see screenshot examples of it
>> not working.
>>
>> Another number that does not receive our texts is 818-203-5799. It is
>> also AT&T, but we do not think the Issue is AT&T since we text many people
>> and the majority of our numbers work.
>>
>> You can also call us to discuss at 818-335-9916.
>>
>> Thank you,
>> [image: PIDGIN 2.PNG]
>>
>> [image: pidgin example.PNG]
>>
>> Noa
>>
>> On Fri, Oct 1, 2021 at 3:51 PM David Woolley <forums at david-woolley.me.uk>
>> wrote:
>>
>>> On 01/10/2021 16:58, Pangea Office wrote:
>>> > We are having an issue where our pidgin messaging is
>>> > working for all but a select few numbers. Can you help us figure out
>>> why
>>> > for certain people our messages do not deliver?
>>> > (number: 818-335-9916)
>>>
>>> You are missing rather important information, which makes me think you
>>> don't really understand what Pidgin is.  Most users of Pidgin do not use
>>> services for which a phone number has any meaning at all.  You need to
>>> tell us the service you are using.
>>>
>>> Chances are that your problem is with that service and not with Pidgin,
>>> but if you need to pursue Pidgin, you will need to provide us with error
>>> messages, and the debugging logs it produces.
>>>
>>> The only phone number based service I'm aware of is a South African one,
>>> but I haven't seen that mentioned in a long time.
>>>
>>> I've taken the developer list out of the recipients, as cross posting is
>>> a bad idea on mailing lists and this doesn't seem to be on topic there.
>>>
>>
>>
>> --
>>
>> Pangea Business Solutions Office Staff
>> Office # 818-335-9916
>>
>>
>
> --
>
> Pangea Business Solutions Office Staff
> Office # 818-335-9916
>
>