[Pidgin] #6854: Pidgin loses all account information on Windows XP for no apparent reason

Pidgin trac at pidgin.im
Thu Aug 28 16:58:38 EDT 2008


#6854: Pidgin loses all account information on Windows XP for no apparent reason
--------------------------------+-------------------------------------------
 Reporter:  Steiny              |        Owner:              
     Type:  defect              |       Status:  pending     
Milestone:                      |    Component:  pidgin (gtk)
  Version:  2.4.3               |   Resolution:              
 Keywords:  loses all accounts  |  
--------------------------------+-------------------------------------------
Changes (by Steiny):

  * status:  pending => new


Comment:

 Thanks for the prompt help.

 Using pidgin -d revealed that the paths were all ok, but that it errored
 attempting to parse the accounts.xml file and copied it.

 To solve things quickly I opened the seemingly-not-corrupt accounts.xml
 file and simply cut and paste all the account details into a the relevent
 forms to recreate the old accounts.

 thanks,

 Tom

-- 
Ticket URL: <http://developer.pidgin.im/ticket/6854#comment:2>
Pidgin <http://pidgin.im>
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