[Pidgin] #4931: "Unknown error" message is uninformative and unhelpful.

Pidgin trac at pidgin.im
Wed Feb 27 08:11:35 EST 2008


#4931: "Unknown error" message is uninformative and unhelpful.
------------------------+---------------------------------------------------
Reporter:  Vadi         |       Owner:  lschiere     
    Type:  enhancement  |      Status:  new          
Priority:  minor        |   Component:  unclassified 
 Version:  2.3.1        |    Keywords:  unknown error
 Pending:  0            |  
------------------------+---------------------------------------------------
 Hi,

 Due to various errors in protocols (as I understand), Pidgin will
 sometimes report an "unknown error". This isn't very comforting at all,
 since after you receive one, all you know is that the previous operation
 you did failed. You are given no hints as to what could be possibly wrong,
 or a possible solution. The message itself can get frustrating after what
 you want to do you -really- want to do, and you can't, because of an
 "unknown error".

 While the true causes of the error can be outside of Pidgin's knowledge,
 it would still be helpful if the message was reworded to sound friendlier,
 and offer possible solutions, so that the user can get on their way.

 Thank you.

-- 
Ticket URL: <http://developer.pidgin.im/ticket/4931>
Pidgin <http://pidgin.im>
Pidgin


More information about the Tracker mailing list