[Pidgin] #10724: Unable to connect to google talk from work

Pidgin trac at pidgin.im
Wed Nov 11 17:41:16 EST 2009


#10724: Unable to connect to google talk from work
-------------------------+--------------------------------------------------
 Reporter:  jpgrace      |     Owner:  darkrain42
     Type:  defect       |    Status:  new       
Component:  Google Talk  |   Version:  2.6.3     
 Keywords:               |  
-------------------------+--------------------------------------------------
 Am I blocked or is something wrong?

 This is the msg I'm presented with at the bottom of the pidgin client:


 {{{
 "xxx at gmail.com/Home disconnected:
 Unable to find alternative XMPP connection methods after failing to
 connect directly."
 }}}


 Here's my debug log:


 {{{
 (17:21:27) account: Connecting to account xxx at gmail.com/Home.
 (17:21:27) connection: Connecting. gc = 015BB760
 (17:21:27) dnsquery: Performing DNS lookup for talk.google.com
 (17:21:27) dnsquery: IP resolved for talk.google.com
 (17:21:27) proxy: Attempting connection to 166.77.200.42
 (17:21:27) proxy: Connecting to talk.google.com:443 with no proxy
 (17:21:27) proxy: Connection in progress
 (17:21:28) proxy: Connecting to talk.google.com:443.
 (17:21:28) proxy: Error connecting to talk.google.com:443 (Connection
 refused.).
 (17:21:28) proxy: Connection attempt failed: Connection refused.
 (17:21:28) jabber: Couldn't connect directly to gmail.com. Trying to find
 alternative connection methods, like BOSH.
 (17:21:28) dnssrv: querying TXT record for gmail.com:
 _xmppconnect.gmail.com
 (17:21:28) dnssrv: Couldn't look up TXT record. DNS name does not exist.
 (9003).
 (17:21:28) connection: Connection error on 015BB760 (reason: 0
 description: Unable to find alternative XMPP connection methods after
 failing to connect directly.)
 (17:21:28) account: Disconnecting account xxx at gmail.com/Home (014776C8)
 (17:21:28) connection: Disconnecting connection 015BB760
 (17:21:28) connection: Destroying connection 015BB760
 }}}


 And here's my nslookup info:


 {{{
 nslookup -type=srv _xmpp-client._tcp.gmail.com

 Server: xxxxx
 Address: xxxxx

 Non-authoritative answer:
 _xmpp-client._tcp.gmail.com             SRV service location:
                 priority                = 20
                 weight                  = 0
                 port                    = 5222
                 svr hostname            = talk3.l.google.com
 _xmpp-client._tcp.gmail.com             SRV service location:
                 priority                = 20
                 weight                  = 0
                 port                    = 5222
                 svr hostname            = talk4.l.google.com
 _xmpp-client._tcp.gmail.com             SRV service location:
                 priority                = 20
                 weight                  = 0
                 port                    = 5222
                 svr hostname            = talk1.l.google.com
 _xmpp-client._tcp.gmail.com             SRV service location:
                 priority                = 20
                 weight                  = 0
                 port                    = 5222
                 svr hostname            = talk2.l.google.com
 _xmpp-client._tcp.gmail.com             SRV service location:
                 priority                = 20
                 weight                  = 0
                 port                    = 5222
                 svr hostname            = talk.l.google.com

 talk3.l.google.com              internet address = 64.233.169.125
 talk.l.google.com               internet address = 74.125.155.125
 }}}


 Any thoughts anyone?

-- 
Ticket URL: <http://developer.pidgin.im/ticket/10724>
Pidgin <http://pidgin.im>
Pidgin


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