[Pidgin] #10316: Unable to connect to Gtalk

[Pidgin]

#10316: Unable to connect to Gtalk
--------------------------+-------------------------------------------------
 Reporter:  thomas.rasoa  |        Owner:  deryni 
     Type:  defect        |       Status:  pending
Milestone:                |    Component:  XMPP   
  Version:  2.6.2         |   Resolution:         
 Keywords:                |  
--------------------------+-------------------------------------------------

Comment(by shirish):

 Hi all,
 I am having similar issues at my end as well.

 {{{
 (10:14:22) account: Connecting to account shirishag75 at gmail.com/home.
 (10:14:22) connection: Connecting. gc = 0197B868
 (10:14:22) dnssrv: querying SRV record for gmail.com: _xmpp-
 client._tcp.gmail.com
 (10:14:24) util: Writing file prefs.xml to directory C:\Documents and
 Settings\Admin\Application Data\.purple
 (10:14:24) util: Writing file C:\Documents and Settings\Admin\Application
 Data\.purple\prefs.xml
 (10:14:27) util: Writing file accounts.xml to directory C:\Documents and
 Settings\Admin\Application Data\.purple
 (10:14:27) util: Writing file C:\Documents and Settings\Admin\Application
 Data\.purple\accounts.xml
 (10:14:37) dnssrv: Couldn't look up SRV record. This operation returned
 because the timeout period expired. (1460)
 (10:14:37) dnsquery: Performing DNS lookup for gmail.com
 (10:14:37) dnsquery: IP resolved for gmail.com
 (10:14:37) proxy: Attempting connection to 74.125.79.83
 (10:14:37) proxy: Connecting to gmail.com:5222 with no proxy
 (10:14:37) proxy: Connection in progress
 (10:14:41) util: Writing file prefs.xml to directory C:\Documents and
 Settings\Admin\Application Data\.purple
 (10:14:41) util: Writing file C:\Documents and Settings\Admin\Application
 Data\.purple\prefs.xml
 (10:14:58) proxy: Connecting to gmail.com:5222.
 (10:14:58) proxy: Error connecting to gmail.com:5222 (Connection timed
 out.).
 (10:14:58) proxy: Connection attempt failed: Connection timed out.
 (10:14:58) jabber: Couldn't connect directly to gmail.com. Trying to find
 alternative connection methods, like BOSH.
 (10:14:58) dnssrv: querying TXT record for gmail.com:
 _xmppconnect.gmail.com
 (10:15:13) dnssrv: Couldn't look up TXT record. This operation returned
 because the timeout period expired. (1460).
 (10:15:13) connection: Connection error on 0197B868 (reason: 0
 description: Unable to find alternative XMPP connection methods after
 failing to connect directly.)
 (10:15:13) account: Disconnecting account shirishag75 at gmail.com/home
 (00C6E790)
 (10:15:13) connection: Disconnecting connection 0197B868
 (10:15:13) connection: Destroying connection 0197B868
 (10:15:18) util: Writing file accounts.xml to directory C:\Documents and
 Settings\Admin\Application Data\.purple
 (10:15:18) util: Writing file C:\Documents and Settings\Admin\Application
 Data\.purple\accounts.xml

 }}}

 Also went to the hyperlink given by QuLogic

 It might be a home router issue but also the command given seems to be
 incorrect.

 {{{
 Microsoft Windows XP [Version 5.1.2600]
 (C) Copyright 1985-2001 Microsoft Corp.

 C:\Documents and Settings\Admin>nslookup -type=srv _xmpp-
 client_tcip.<gmail.com>

 The syntax of the command is incorrect.

 C:\Documents and Settings\Admin>nslookup -type=srv_xmpp-
 client_tcip.<gmail.com>
 The syntax of the command is incorrect.

 }}}

 Looking forward for resolution

-- 
Ticket URL: <http://developer.pidgin.im/ticket/10316#comment:3>
Pidgin <http://pidgin.im>
Pidgin