[Pidgin] #11199: XMPP server login not possible

[Pidgin]

#11199: XMPP server login not possible
-------------------------+--------------------------------------------------
 Reporter:  Menedas      |        Owner:  deryni
     Type:  defect       |       Status:  new   
Milestone:               |    Component:  XMPP  
  Version:  2.6.3        |   Resolution:        
 Keywords:  login error  |  
-------------------------+--------------------------------------------------
Description changed by Menedas:

Old description:

> A friend of mine can't connect to his XMPP account anymore. I copied the
> login log:
>
> {{{
> (16:58:36) account: Connecting to account $USERNAME at gmx.de/Home.
> (16:58:36) connection: Connecting. gc = 03F6EA18
> (16:58:36) dnssrv: querying SRV record for gmx.de: _xmpp-
> client._tcp.gmx.de
> (16:58:36) dnssrv: Couldn't look up SRV record. Bei der DNS-Abfrage
> wurden keine Einträge gefunden. (9501).
> (16:58:36) dnsquery: Performing DNS lookup for gmx.de
> (16:58:36) dnsquery: IP resolved for gmx.de
> (16:58:36) proxy: Attempting connection to 213.165.65.50
> (16:58:36) proxy: Connecting to gmx.de:5222 with no proxy
> (16:58:36) proxy: Connection in progress
> (16:58:37) proxy: Connecting to gmx.de:5222.
> (16:58:37) proxy: Connected to gmx.de:5222.
> (16:58:37) jabber: Sending: <?xml version='1.0' ?>
> (16:58:37) jabber: Sending: <stream:stream to='gmx.de'
> xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
> version='1.0'>
> (16:58:37) jabber: Recv (257): <?xml version='1.0'?><stream:stream
> xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
> id='1006215886' from='dummyhost' xml:lang='en'><stream:error><host-
> unknown xmlns='urn:ietf:params:xml:ns:xmpp-
> streams'/></stream:error></stream:stream>
> (16:58:37) jabber: Sending: <iq type='get' id='purple5fe16075'><query
> xmlns='jabber:iq:auth'><username>$USERNAME</username></query></iq>
> (16:58:37) connection: Connection error on 03F6EA18 (reason: 0
> description: Rechner unbekannt)
> (16:58:37) account: Disconnecting account $USERNAME at gmx.de/Home
> (023B63F0)
> (16:58:37) connection: Disconnecting connection 03F6EA18
> (16:58:37) jabber: Sending: </stream:stream>
> (16:58:37) connection: Destroying connection 03F6EA18
> }}}
>
> Does it say, why it isn't able to login? It says something of Computer
> unknown, but I don't know what the meaning is. The account does exist, as
> he gets his mails over it and I'm using the same provider for XMPP which
> is working.

New description:

 A friend of mine can't connect to his XMPP account anymore. I copied the
 login log:

 {{{
 (16:58:36) account: Connecting to account $USERNAME at gmx.de/Home.
 (16:58:36) connection: Connecting. gc = 03F6EA18
 (16:58:36) dnssrv: querying SRV record for gmx.de: _xmpp-
 client._tcp.gmx.de
 (16:58:36) dnssrv: Couldn't look up SRV record. Bei der DNS-Abfrage wurden
 keine Einträge gefunden. (9501).
 (16:58:36) dnsquery: Performing DNS lookup for gmx.de
 (16:58:36) dnsquery: IP resolved for gmx.de
 (16:58:36) proxy: Attempting connection to 213.165.65.50
 (16:58:36) proxy: Connecting to gmx.de:5222 with no proxy
 (16:58:36) proxy: Connection in progress
 (16:58:37) proxy: Connecting to gmx.de:5222.
 (16:58:37) proxy: Connected to gmx.de:5222.
 (16:58:37) jabber: Sending: <?xml version='1.0' ?>
 (16:58:37) jabber: Sending: <stream:stream to='gmx.de'
 xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
 version='1.0'>
 (16:58:37) jabber: Recv (257): <?xml version='1.0'?><stream:stream
 xmlns='jabber:client' xmlns:stream='http://etherx.jabber.org/streams'
 id='1006215886' from='dummyhost' xml:lang='en'><stream:error><host-unknown
 xmlns='urn:ietf:params:xml:ns:xmpp-
 streams'/></stream:error></stream:stream>
 (16:58:37) jabber: Sending: <iq type='get' id='purple5fe16075'><query
 xmlns='jabber:iq:auth'><username>$USERNAME</username></query></iq>
 (16:58:37) connection: Connection error on 03F6EA18 (reason: 0
 description: Rechner unbekannt)
 (16:58:37) account: Disconnecting account $USERNAME at gmx.de/Home (023B63F0)
 (16:58:37) connection: Disconnecting connection 03F6EA18
 (16:58:37) jabber: Sending: </stream:stream>
 (16:58:37) connection: Destroying connection 03F6EA18
 }}}

 Does it say, why it isn't able to login? It says something of Computer
 unknown, but I don't know what the meaning is. The account does exist, as
 he gets his mails over it and I'm using the same provider for XMPP which
 is working. Maybe a problem with the internet configuration.

--

-- 
Ticket URL: <http://developer.pidgin.im/ticket/11199#comment:1>
Pidgin <http://pidgin.im>
Pidgin