[Pidgin] #14161: Cannot connect to Gchat

Pidgin trac at pidgin.im
Wed May 25 21:30:41 EDT 2011

#14161: Cannot connect to Gchat
 Reporter:  chimander             |     Owner:  darkrain42
     Type:  defect                |    Status:  new       
Component:  Google Talk           |   Version:  2.7.11    
 Keywords:  gchat unable connect  |  
 I've been using Pidgin for several years now, and I've never had a problem
 with Gchat before, but recently (three days or so ago), I began receiving
 the message "Unable to connect" when I try to get into Gchat. I am using
 the latest version of Pidgin, and I am not using dual verification on
 Google Accounts. An output of my debug log is as follows:

 (21:37:00) account: Connecting to account chi.s.song at gmail.com/.

 (21:37:00) connection: Connecting. gc = 04A55D58

 (21:37:00) dnssrv: querying SRV record for gmail.com: _xmpp-

 (21:37:00) dnssrv: Couldn't look up SRV record. No records found for given
 DNS query. (9501).

 (21:37:00) dnsquery: Performing DNS lookup for gmail.com

 (21:37:00) dnsquery: IP resolved for gmail.com

 (21:37:00) proxy: Attempting connection to

 (21:37:00) proxy: Connecting to gmail.com:5222 with no proxy

 (21:37:00) proxy: Connection in progress

 (21:37:01) util: Writing file blist.xml to directory C:\Users\Chi

 (21:37:01) util: Writing file C:\Users\Chi

 (21:37:06) util: Writing file accounts.xml to directory C:\Users\Chi

 (21:37:06) util: Writing file C:\Users\Chi

 (21:37:21) proxy: Connecting to gmail.com:5222.

 (21:37:21) proxy: Error connecting to gmail.com:5222 (Connection timed

 (21:37:21) proxy: Connection attempt failed: Connection timed out.

 (21:37:21) jabber: Couldn't connect directly to gmail.com.  Trying to find
 alternative connection methods, like BOSH.

 (21:37:21) dnssrv: querying TXT record for gmail.com:

 (21:37:21) dnssrv: Couldn't look up TXT record. DNS name does not exist.

 (21:37:21) jabber: Unable to find alternative XMPP connection methods
 after failing to connect directly.

 (21:37:21) connection: Connection error on 04A55D58 (reason: 0
 description: Unable to connect)

 (21:37:21) account: Disconnecting account chi.s.song at gmail.com/ (0227B5B8)

 (21:37:21) connection: Disconnecting connection 04A55D58

 (21:37:21) jabber: jabber_actions: have pep: NO

 (21:37:21) connection: Destroying connection 04A55D58

 Thank you for any help you can provide.

Ticket URL: <http://developer.pidgin.im/ticket/14161>
Pidgin <http://pidgin.im>

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