[Pidgin] #14161: Cannot connect to Gchat

[Pidgin]

#14161: Cannot connect to Gchat
-----------------------+----------------------------------------------------
 Reporter:  chimander  |        Owner:  darkrain42 
     Type:  defect     |       Status:  new        
Milestone:             |    Component:  Google Talk
  Version:  2.7.11     |   Resolution:             
 Keywords:             |  
-----------------------+----------------------------------------------------
Changes (by darkrain42):

  * keywords:  gchat unable connect =>


Old description:

> I've been using Pidgin for several years now, and I've never had a
> problem with Gchat before, but recently (three days or so ago), I began
> receiving the message "Unable to connect" when I try to get into Gchat. I
> am using the latest version of Pidgin, and I am not using dual
> verification on Google Accounts. An output of my debug log is as follows:
>
> (21:37:00) account: Connecting to account chi.s.song at gmail.com/.
>
> (21:37:00) connection: Connecting. gc = 04A55D58
>
> (21:37:00) dnssrv: querying SRV record for gmail.com: _xmpp-
> client._tcp.gmail.com
>
> (21:37:00) dnssrv: Couldn't look up SRV record. No records found for
> given DNS query. (9501).
>
> (21:37:00) dnsquery: Performing DNS lookup for gmail.com
>
> (21:37:00) dnsquery: IP resolved for gmail.com
>
> (21:37:00) proxy: Attempting connection to 74.125.226.182
>
> (21:37:00) proxy: Connecting to gmail.com:5222 with no proxy
>
> (21:37:00) proxy: Connection in progress
>
> (21:37:01) util: Writing file blist.xml to directory C:\Users\Chi
> Song\AppData\Roaming\.purple
>
> (21:37:01) util: Writing file C:\Users\Chi
> Song\AppData\Roaming\.purple\blist.xml
>
> (21:37:06) util: Writing file accounts.xml to directory C:\Users\Chi
> Song\AppData\Roaming\.purple
>
> (21:37:06) util: Writing file C:\Users\Chi
> Song\AppData\Roaming\.purple\accounts.xml
>
> (21:37:21) proxy: Connecting to gmail.com:5222.
>
> (21:37:21) proxy: Error connecting to gmail.com:5222 (Connection timed
> out.).
>
> (21:37:21) proxy: Connection attempt failed: Connection timed out.
>
> (21:37:21) jabber: Couldn't connect directly to gmail.com.  Trying to
> find alternative connection methods, like BOSH.
>
> (21:37:21) dnssrv: querying TXT record for gmail.com:
> _xmppconnect.gmail.com
>
> (21:37:21) dnssrv: Couldn't look up TXT record. DNS name does not exist.
> (9003).
>
> (21:37:21) jabber: Unable to find alternative XMPP connection methods
> after failing to connect directly.
>
> (21:37:21) connection: Connection error on 04A55D58 (reason: 0
> description: Unable to connect)
>
> (21:37:21) account: Disconnecting account chi.s.song at gmail.com/
> (0227B5B8)
>
> (21:37:21) connection: Disconnecting connection 04A55D58
>
> (21:37:21) jabber: jabber_actions: have pep: NO
>
> (21:37:21) connection: Destroying connection 04A55D58
>

> Thank you for any help you can provide.

New description:

 I've been using Pidgin for several years now, and I've never had a problem
 with Gchat before, but recently (three days or so ago), I began receiving
 the message "Unable to connect" when I try to get into Gchat. I am using
 the latest version of Pidgin, and I am not using dual verification on
 Google Accounts. An output of my debug log is as follows:

 {{{
 (21:37:00) account: Connecting to account chi.s.song at gmail.com/.
 (21:37:00) connection: Connecting. gc = 04A55D58
 (21:37:00) dnssrv: querying SRV record for gmail.com: _xmpp-
 client._tcp.gmail.com
 (21:37:00) dnssrv: Couldn't look up SRV record. No records found for given
 DNS query. (9501).
 (21:37:00) dnsquery: Performing DNS lookup for gmail.com
 (21:37:00) dnsquery: IP resolved for gmail.com
 (21:37:00) proxy: Attempting connection to 74.125.226.182
 (21:37:00) proxy: Connecting to gmail.com:5222 with no proxy
 (21:37:00) proxy: Connection in progress
 (21:37:01) util: Writing file blist.xml to directory C:\Users\Chi
 Song\AppData\Roaming\.purple
 (21:37:01) util: Writing file C:\Users\Chi
 Song\AppData\Roaming\.purple\blist.xml
 (21:37:06) util: Writing file accounts.xml to directory C:\Users\Chi
 Song\AppData\Roaming\.purple
 (21:37:06) util: Writing file C:\Users\Chi
 Song\AppData\Roaming\.purple\accounts.xml
 (21:37:21) proxy: Connecting to gmail.com:5222.
 (21:37:21) proxy: Error connecting to gmail.com:5222 (Connection timed
 out.).
 (21:37:21) proxy: Connection attempt failed: Connection timed out.
 (21:37:21) jabber: Couldn't connect directly to gmail.com.  Trying to find
 alternative connection methods, like BOSH.
 (21:37:21) dnssrv: querying TXT record for gmail.com:
 _xmppconnect.gmail.com
 (21:37:21) dnssrv: Couldn't look up TXT record. DNS name does not exist.
 (9003).
 (21:37:21) jabber: Unable to find alternative XMPP connection methods
 after failing to connect directly.
 (21:37:21) connection: Connection error on 04A55D58 (reason: 0
 description: Unable to connect)
 (21:37:21) account: Disconnecting account chi.s.song at gmail.com/ (0227B5B8)
 (21:37:21) connection: Disconnecting connection 04A55D58
 (21:37:21) jabber: jabber_actions: have pep: NO
 (21:37:21) connection: Destroying connection 04A55D58
 }}}

 Thank you for any help you can provide.

--

-- 
Ticket URL: <http://developer.pidgin.im/ticket/14161#comment:1>
Pidgin <http://pidgin.im>
Pidgin