[Pidgin] #15262: Unable to connect(XMPP)

[Pidgin]

#15262: Unable to connect(XMPP)
--------------------+-------------------------------------------------------
 Reporter:  Snauhi  |        Owner:  deryni 
     Type:  defect  |       Status:  pending
Milestone:          |    Component:  XMPP   
  Version:  2.10.6  |   Resolution:         
 Keywords:          |  
--------------------+-------------------------------------------------------
Changes (by QuLogic):

  * status:  new => pending


Old description:

> Hey, so i have this problem with one of mine XMPP accounts. It worked
> fine a week ago, but right now everytime i try to connect i get this
> error message.
>
> -------------
>

> (14:40:34) account: Connecting to account xxxx at riseup.net/.
>
> (14:40:34) connection: Connecting. gc = 07939770
>
> (14:40:34) dnssrv: querying SRV record for riseup.net: _xmpp-
> client._tcp.riseup.net
>
> (14:40:34) dnssrv: Couldn't look up SRV record. No records found for
> given DNS query. (9501).
>
> (14:40:34) dnsquery: Performing DNS lookup for riseup.net
>
> (14:40:34) dnsquery: IP resolved for riseup.net
>
> (14:40:34) proxy: Attempting connection to 198.252.153.35
>
> (14:40:34) proxy: Connecting to riseup.net:5222 with no proxy
>
> (14:40:34) proxy: Connection in progress
>
> (14:40:36) network: found network 'Elisa'
>
> (14:40:36) network: Received Network Change Notification. Current network
> count is 1, previous count was 1.
>
> (14:40:38) util: Writing file prefs.xml to directory
> C:\Users\xxxx\AppData\Roaming\.purple
>
> (14:40:38) util: Writing file
> C:\Users\xxxx\AppData\Roaming\.purple\prefs.xml
>
> (14:40:40) util: Writing file accounts.xml to directory
> C:\Users\xxxxx\AppData\Roaming\.purple
>
> (14:40:40) util: Writing file
> C:\Users\xxxxx\AppData\Roaming\.purple\accounts.xml
>
> (14:40:55) proxy: Connecting to riseup.net:5222.
>
> (14:40:55) proxy: Error connecting to riseup.net:5222 (Connection timed
> out.).
>
> (14:40:55) proxy: Connection attempt failed: Connection timed out.
>
> (14:40:55) jabber: Couldn't connect directly to riseup.net.  Trying to
> find alternative connection methods, like BOSH.
>
> (14:40:55) dnssrv: querying TXT record for riseup.net:
> _xmppconnect.riseup.net
>
> (14:40:55) dnssrv: Couldn't look up TXT record. DNS name does not exist.
> (9003).
>
> (14:40:55) jabber: Unable to find alternative XMPP connection methods
> after failing to connect directly.
>
> (14:40:55) connection: Connection error on 07939770 (reason: 0
> description: Unable to connect)
>
> (14:40:55) account: Disconnecting account xxxx at riseup.net/ (05B9ED88)
>
> (14:40:55) connection: Disconnecting connection 07939770
>
> (14:40:55) connection: Destroying connection 07939770

New description:

 Hey, so i have this problem with one of mine XMPP accounts. It worked fine
 a week ago, but right now everytime i try to connect i get this error
 message.

 {{{
 (14:40:34) account: Connecting to account xxxx at riseup.net/.
 (14:40:34) connection: Connecting. gc = 07939770
 (14:40:34) dnssrv: querying SRV record for riseup.net: _xmpp-
 client._tcp.riseup.net
 (14:40:34) dnssrv: Couldn't look up SRV record. No records found for given
 DNS query. (9501).
 (14:40:34) dnsquery: Performing DNS lookup for riseup.net
 (14:40:34) dnsquery: IP resolved for riseup.net
 (14:40:34) proxy: Attempting connection to 198.252.153.35
 (14:40:34) proxy: Connecting to riseup.net:5222 with no proxy
 (14:40:34) proxy: Connection in progress
 (14:40:36) network: found network 'Elisa'
 (14:40:36) network: Received Network Change Notification. Current network
 count is 1, previous count was 1.
 (14:40:38) util: Writing file prefs.xml to directory
 C:\Users\xxxx\AppData\Roaming\.purple
 (14:40:38) util: Writing file
 C:\Users\xxxx\AppData\Roaming\.purple\prefs.xml
 (14:40:40) util: Writing file accounts.xml to directory
 C:\Users\xxxxx\AppData\Roaming\.purple
 (14:40:40) util: Writing file
 C:\Users\xxxxx\AppData\Roaming\.purple\accounts.xml
 (14:40:55) proxy: Connecting to riseup.net:5222.
 (14:40:55) proxy: Error connecting to riseup.net:5222 (Connection timed
 out.).
 (14:40:55) proxy: Connection attempt failed: Connection timed out.
 (14:40:55) jabber: Couldn't connect directly to riseup.net.  Trying to
 find alternative connection methods, like BOSH.
 (14:40:55) dnssrv: querying TXT record for riseup.net:
 _xmppconnect.riseup.net
 (14:40:55) dnssrv: Couldn't look up TXT record. DNS name does not exist.
 (9003).
 (14:40:55) jabber: Unable to find alternative XMPP connection methods
 after failing to connect directly.
 (14:40:55) connection: Connection error on 07939770 (reason: 0
 description: Unable to connect)
 (14:40:55) account: Disconnecting account xxxx at riseup.net/ (05B9ED88)
 (14:40:55) connection: Disconnecting connection 07939770
 (14:40:55) connection: Destroying connection 07939770
 }}}

--

Comment:

 Your home router does not work correctly:

 [wiki:"Protocol Specific Questions#gtalk_srv" Why can't I log on to my
 Google Talk/Google Apps account anymore?]

-- 
Ticket URL: <http://developer.pidgin.im/ticket/15262#comment:2>
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