[Pidgin] #16499: Pidgin Becomes Unresponsive and Requires Termination

Pidgin trac at pidgin.im
Fri Dec 12 22:31:35 EST 2014

#16499: Pidgin Becomes Unresponsive and Requires Termination
 Reporter:  sjb82    |      Owner:  EionRobb
     Type:  defect   |     Status:  new
Milestone:           |  Component:  unclassified
  Version:  2.10.11  |   Keywords:
 I have been using Pidgin for years now and this is the first time I have
 had any trouble with it. For about the last 3 months, I have been having
 an issue with Pidgin becoming unresponsive 12-24hrs after launch. I have
 to use the Task Manager to terminate Pidgin if it is minimized. If the
 Buddy List window is open, I can click on it and Windows gives me the
 option to terminate the process or wait. I have hesitated to open a ticket
 because Pidgin does not create a pidgin.RPT file for me when it becomes
 unresponsive. I do have the debug symbols in the installation directory.

 I always install the newest version of Pidgin ASAP and I don’t use any
 plugins. The only software firewall I use is Windows’ built-in firewall
 and I have added Pidgin to the allowed App list. I have tried completely
 removing Pidgin and reinstalling it. I have been searching for a fix but
 nothing I have come across worked. I eventually tried a clean install of
 Windows this week but that did nothing. Listed below are some
 irregularities I have come across while trying to troubleshoot my issue.

 1) I have noticed in the Details tab in the Task Manager that Pidgin will
 be using 500+ Threads when it eventually becomes

 2) I recently downloaded Process Hacker to see if I could find some more
 information about what is going on and noticed in the Network tab that
 Pidgin will have an excessive amount of instances created, it took 50
 minutes for 168 instances of Pidgin to be created.
 [http://i.imgur.com/RzfEazu.png] There were 4 more screenshots like this
 since I couldn't get all of them in one screenshot.

 3) When I Analyze Wait Chain on the Pidgin process I get a “One or more
 threads of pidgin.exe are waiting to finish network I/O” message and it
 lists a bunch of Threads (currently 60).

Ticket URL: <https://developer.pidgin.im/ticket/16499>
Pidgin <https://pidgin.im>

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