[Pidgin] #16272: problems with v 2.10.9 on Win 7 w/Excel macros and printing?

Pidgin trac at pidgin.im
Thu Jun 19 17:23:48 EDT 2014


#16272: problems with v 2.10.9 on Win 7 w/Excel macros and printing?
----------------------+--------------------------
 Reporter:  user4882  |      Owner:  EionRobb
     Type:  defect    |     Status:  new
Milestone:            |  Component:  unclassified
  Version:  2.10.9    |   Keywords:
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 I have a client with an apparent issue with Pidgin 2.10.9 (which they use
 to interact with web clients). They were on earlier versions for about a
 year before this started happening. The user can't open an Excel
 spreadsheet with macros or print on his Win 7 workstation after a reboot
 until he first uninstalls and reinstalls Pidgin. Everything then works
 okay until the next reboot, when it breaks again and requires another
 uninstall/reinstall. He's tried rolling back to an earlier version of
 Pidgin but this does not help. We've tried some basic Windows
 troubleshooting such as starting/restarting Excel and the print spooler
 service. Any ideas? Maybe a library that was updated and doesn't get
 rolled back with a standard uninstall/reinstall of an earlier build of
 Pidgin?

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Ticket URL: <https://developer.pidgin.im/ticket/16272>
Pidgin <https://pidgin.im>
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