Application error

[Daniel Atallah]

2008/2/14 James Brandolini <jbrandolini at higherone.com>:

>  Hi,
>
>
>
> We use Pidgin System wide at my company (100+ users) as jabber IM client.
> On several of our machines we have noticed that Pidgin or Gaim will no
> longer load. This is happening after the users have restarted their machines
> because of a windows update.
>
>
>
> The following error message is displayed:
>
>
>
> Pidgin.exe
>
> "The Application failed to initialize properly (0x000007b). Click on OK to
> terminate the application."
>
>
>
> We have tried removing all hidden files, all reg keys for purple, pidgin,
> and gaim and uninstalling.
>
> When I reinstall it, it will load one time, but only if I select the check
> box to run pidgin at the completion of installation. Once you close pidgin
> or gaim, it will not reopen.
>
>
>
> Do you have any suggestions on what I could do to get pidgin working on
> these machines? Its fairly critical we get a fix.
>

What does the debug log say? (http://d.pidgin.im/wiki/TipsForBugReports)

Also, please get a crash report from the debug version (instructions are
also in the above link).

-D
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