2 questions

[Etan Reisner]

On Thu, May 15, 2008 at 01:20:56PM -0700, kathryn powell wrote:
> I don't have a clue what you're talking about by
> replying to the list.  Why don't I explain to you how
> to calculate and give chemotherapy and talk to you
> like you're stupid?  You haven't even read what I've
> written so I'm done.  I'm sorry I have Pidgin.  One
> day when you have a nurse who's rude, look back and
> understand that things have come full circle.

Your original post was sent to the pidgin support list, your responses to
my emails have been sent to me alone and not to the list, but lets ignore
that, it doesn't matter ultimately.

If I had come to your support establishment and asked you how to do that I
would expect you to give me the answer I asked for. If I came in with
terminology you weren't sure I was using correctly, I would expect you to
ask me to clarify it. That is exactly what I have been doing. I will again
ask that you please explain to me exactly which icons you are attempting
to change in pidgin, what function this icon has, where it lives in the
interface, and who is able to see it. Please do that and I will gladly
tell you how to do whatever it is you are asking us to help you with.

At this point I am unable to give you any more assistance because I
honestly do not know what you want to do and I have done my best to
explain what I thought you were trying to ask me.

It is entirely your prerogative to get angry over this but it is not in
any way my fault that this email conversation has broken down. I've tried
repeatedly to help, I haven't insulted you or even assumed an insulting
tone.

	-Etan

Original email included below for people playing along at home. I forgot
to send that response to the list, my mistake.

> --- Etan Reisner <deryni at pidgin.im> wrote:
>
> > Please reply to the list and not just to me. I'm
> > tired of sending things
> > to the list again every time I respond. Unless of
> > course you are
> > intentionally not sending things to the list in
> > which case you should
> > indicate that so I can stop responding there.
> >
> > On Thu, May 15, 2008 at 12:23:59PM -0700, kathryn
> > powell wrote:
> > > No need to get nasty.  I understand what icons
> > are.  I
> > > don't want a buddy icon set up in yahoo.  I want
> > my
> > > yahoo avatar to be displayed when I use Pidgin.
> >
> > The only person even possibly getting nasty here is
> > you, I asked you what
> > you meant and your response was "Avatar was what I
> > said." which tells me
> > nothing and doesn't answer the question.
> >
> > I stand by what I said, I have no idea which icon(s)
> > in particular you are
> > talking about, in pidgin we refer to the icon that
> > you set on your account
> > which is displayed to your buddies as a buddy icon
> > (you seem to be calling
> > this an avatar which is *why* I've been trying to
> > get our terms
> > clarified). And as I've said a number of times now,
> > you are able to do
> > that, simply follow the instructions you've been
> > given.
> >
> > If you don't understand the instructions, or think
> > they aren't doing what
> > you wanted then please *explain* more clearly what
> > you want and what isn't
> > working.
> >
> > To re-iterate. The green circles in pidgin (and
> > other icons in the left
> > column of the buddy list) are "status icons" they
> > represent when people
> > are available, away, busy, etc. The icons on the
> > right side of the buddy
> > list (when the Buddies->Show->Buddy Details option
> > is on) are the users
> > buddy icons. The icon box at the bottom of the buddy
> > list can be used to
> > set a buddy icon for all the accounts set up in
> > pidgin, and this icon will
> > be shown to other people.
> >
> > 	-Etan