problems installing Pidging MXit Support:252218

[Roger Escobedo]

I tried the last fix suggested, for resetting the pin, Which I assume is the password I originally provided when I set Pidgin up?  I clicked on the link, but it doesn't recognize my MXit name or Email. Here are my details, please tell me the best way get this fixed. When I setup my account, I provided these details:

Name: Roger Escobedo
Email: roger.escobedo at ericsson.com<mailto:roger.escobedo at ericsson.com>
Password: ?

I cannot activate due to registration conflict. I cannot retrieve my pin(password?) due to invalid information. I am setting this up as an XMPP account.

Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escobedo at ericsson.com


_____________________________________________
From: Roger Escobedo
Sent: Friday, July 08, 2011 4:55 AM
To: 'support at pidgin.im'
Subject: RE: problems installing Pidging

How can I delete this account, and start over I can't access it.  At this point I don't know even know the password I created to access.

Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escobedo at ericsson.com


_____________________________________________
From: Roger Escobedo
Sent: Wednesday, July 06, 2011 10:49 PM
To: 'support at pidgin.im'
Subject: problems installing Pidging

When I try to configure Pidgin, I get a  "409 conflict, registration failed" I'm not sure what this means im using xmpp protocol. I've tried to uninstall and reinstall, but I get the same error, can you help?

Roger Escobedo

Ericsson
Software Delivery
Richardson, TX 75082, USA
972 5831166
roger.escobedo at ericsson.com



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