AIM taking literally 15+ minutes to connect

[Tres Finocchiaro]

I've seen similar 10/15 minute timeouts in other 3rd party applications
caused by OCSP timeouts.

Does Pidgin take OCSP into accounts when doing it's handshakes?

Do your Pidgin connect behind a proxy?  In our case, we needed to use
Wireshark to determine the underlying issue.  Using an alternative proxy
was the interim work-around.

-Tres

- Tres.Finocchiaro at gmail.com


On Sat, Dec 21, 2013 at 2:56 PM, Willow Polson <willowpolson at gmail.com>wrote:

> On 12/21/13, Shlomi Fish <shlomif at shlomifish.org> wrote:
> > Hi Ms. Polson,
> >
> > On Sat, 21 Dec 2013 09:49:21 -0800
> > Willow Polson <willowpolson at gmail.com> wrote:
> >
> >> I've exhausted all other options, and I'm getting more and more
> >> frustrated. Please help me.
> >>
> >> Over the past 3 weeks or so, AIM has started taking longer and longer
> >> and longer to connect to AIM. At this point, it's between 15 and 20
> >> minutes between when I start up Pidgin and AIM finally connects. Prior
> >> to that it's a "SSL handshake fail" problem (I'm sure you know the
> >> message I mean, it's one of the most common).
> >
> > OK.
> >
> >>
> >> It only does this on my home computer (windows 7).
> >> It does not do this at work, or on my husband's machine (he's using
> >> Trillian).
> >
> > Are you using Pidgin at work?
>
> Yes. I believe it's the current version on Windows 7. I'm not there, I
> can't check the version.
>
> >> I can connect via the AIM website just fine.
> >> YIM works just fine.
> >
> > It’s possible that there’s a different program that interferes with
> Pidgin
> > trying to connect.
>
> I have no idea what it could be, I'm not running anything else for IM
> clients, and YIM works.
>
> >> I have tried debugging this myself for three weeks.
> >> I've reinstalled the current version of Pidgin twice.
> >> I've tried to use the Pidgin IRC help chat and it was completely
> useless.
> >> I tried to file a bug report, but I'm not a programmer and have no
> >> idea how to do that.
> >
> > Well, reporting bugs does not require one to be a programmer. From what I
> > recall you need to register at the Pidgin Trac (= a software development
> > management web application) and then fill a form. But we can try helping
> > you
> > here.
> >
> >>
> >> I'm just a normal, reasonably intelligent person trying to use your
> >> software, please help me solve this frustrating issue.
> >>
> >
> > OK, can you provide the appropriate Pidgin Debug logs? See:
> >
> > https://developer.pidgin.im/wiki/TipsForBugReports
>
> Um. Do I run the Debug Window while I'm having the issue?
>
> I looked at that web page before and half of it was gibberish to me,
> so I gave up trying to understand what I was supposed to do. That's
> what I mean by "I am not a programmer."
>
> > ( Please reply to all recipients by hitting "Reply to All", as I
> > specifically
> > request in my E-mail signature, which GMail unfortunately elides. ).
> >
> > Regards,
> >
> >       Shlomi Fish
> >
> > --
> > -----------------------------------------------------------------
> > Shlomi Fish       http://www.shlomifish.org/
> > Rethinking CPAN - http://shlom.in/rethinking-cpan
> >
> > Deletionists delete Wikipedia articles that they consider lame.
> >
> > Chuck Norris deletes Deletionists whom he considers lame.
> >
> > Please reply to list if it's a mailing list post - http://shlom.in/reply.
> >
>
>
> --
> -- Willow Polson
> Writer, Producer, Etc.
>
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