AIM taking literally 15+ minutes to connect

Willow Polson willowpolson at gmail.com
Sat Dec 21 16:02:33 EST 2013


...........Huh?

I have no idea what any of this means.

I haven't changed anything, it just started happening about 3 weeks
ago and has been getting progressively worse.

On 12/21/13, Tres Finocchiaro <tres.finocchiaro at gmail.com> wrote:
> I've seen similar 10/15 minute timeouts in other 3rd party applications
> caused by OCSP timeouts.
>
> Does Pidgin take OCSP into accounts when doing it's handshakes?
>
> Do your Pidgin connect behind a proxy?  In our case, we needed to use
> Wireshark to determine the underlying issue.  Using an alternative proxy
> was the interim work-around.
>
> -Tres
>
> - Tres.Finocchiaro at gmail.com
>
>
> On Sat, Dec 21, 2013 at 2:56 PM, Willow Polson
> <willowpolson at gmail.com>wrote:
>
>> On 12/21/13, Shlomi Fish <shlomif at shlomifish.org> wrote:
>> > Hi Ms. Polson,
>> >
>> > On Sat, 21 Dec 2013 09:49:21 -0800
>> > Willow Polson <willowpolson at gmail.com> wrote:
>> >
>> >> I've exhausted all other options, and I'm getting more and more
>> >> frustrated. Please help me.
>> >>
>> >> Over the past 3 weeks or so, AIM has started taking longer and longer
>> >> and longer to connect to AIM. At this point, it's between 15 and 20
>> >> minutes between when I start up Pidgin and AIM finally connects. Prior
>> >> to that it's a "SSL handshake fail" problem (I'm sure you know the
>> >> message I mean, it's one of the most common).
>> >
>> > OK.
>> >
>> >>
>> >> It only does this on my home computer (windows 7).
>> >> It does not do this at work, or on my husband's machine (he's using
>> >> Trillian).
>> >
>> > Are you using Pidgin at work?
>>
>> Yes. I believe it's the current version on Windows 7. I'm not there, I
>> can't check the version.
>>
>> >> I can connect via the AIM website just fine.
>> >> YIM works just fine.
>> >
>> > It’s possible that there’s a different program that interferes with
>> Pidgin
>> > trying to connect.
>>
>> I have no idea what it could be, I'm not running anything else for IM
>> clients, and YIM works.
>>
>> >> I have tried debugging this myself for three weeks.
>> >> I've reinstalled the current version of Pidgin twice.
>> >> I've tried to use the Pidgin IRC help chat and it was completely
>> useless.
>> >> I tried to file a bug report, but I'm not a programmer and have no
>> >> idea how to do that.
>> >
>> > Well, reporting bugs does not require one to be a programmer. From what
>> > I
>> > recall you need to register at the Pidgin Trac (= a software
>> > development
>> > management web application) and then fill a form. But we can try
>> > helping
>> > you
>> > here.
>> >
>> >>
>> >> I'm just a normal, reasonably intelligent person trying to use your
>> >> software, please help me solve this frustrating issue.
>> >>
>> >
>> > OK, can you provide the appropriate Pidgin Debug logs? See:
>> >
>> > https://developer.pidgin.im/wiki/TipsForBugReports
>>
>> Um. Do I run the Debug Window while I'm having the issue?
>>
>> I looked at that web page before and half of it was gibberish to me,
>> so I gave up trying to understand what I was supposed to do. That's
>> what I mean by "I am not a programmer."
>>
>> > ( Please reply to all recipients by hitting "Reply to All", as I
>> > specifically
>> > request in my E-mail signature, which GMail unfortunately elides. ).
>> >
>> > Regards,
>> >
>> >       Shlomi Fish
>> >
>> > --
>> > -----------------------------------------------------------------
>> > Shlomi Fish       http://www.shlomifish.org/
>> > Rethinking CPAN - http://shlom.in/rethinking-cpan
>> >
>> > Deletionists delete Wikipedia articles that they consider lame.
>> >
>> > Chuck Norris deletes Deletionists whom he considers lame.
>> >
>> > Please reply to list if it's a mailing list post -
>> > http://shlom.in/reply.
>> >
>>
>>
>> --
>> -- Willow Polson
>> Writer, Producer, Etc.
>>
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>>
>


-- 
-- Willow Polson
Writer, Producer, Etc.



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