Pidgin disabled after payment

Nicole Zaharia nicole.zaharia at aventuria.ro
Wed Jan 22 10:27:49 EST 2014


I solved it with online support. Thank you, everything is working now.






O zi buna,











*Nicole Zaharia0726 740 638www.aventuria.ro
<http://www.aventuria.ro>Inchiriere si vanzare portbagaje auto THULE &
suporti, biciclele & caiace, remorci & ruloteOrganizare evenimente sportive
in aer liber & Programe recompensare si motivare angajati *


On Wed, Jan 22, 2014 at 5:05 PM, Nicole Zaharia <nicole.zaharia at aventuria.ro
> wrote:

> I did not change anything, it worked today before payment. After we pay
> the tax fee, it stoped working. We have Pidgin instaled on 3 PC's and on no
> one can't log. Same error on all. All computers have the same settings that
> you suggested.
> I payed today 288$  for 2 years and stop working!
> No chat no money...please help!
>
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> O zi buna,
>
>
>
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>
>
> *Nicole Zaharia 0726 740 638www.aventuria.ro
> <http://www.aventuria.ro>Inchiriere si vanzare portbagaje auto THULE &
> suporti, biciclele & caiace, remorci & rulote Organizare evenimente
> sportive in aer liber & Programe recompensare si motivare angajati *
>
>
> On Wed, Jan 22, 2014 at 4:33 PM, Olark Support <premiumsupport at olark.com>wrote:
>
>> __________________________________
>> Hi There,
>>
>> No authorized means your login credentials weren't accepted
>>
>> Follow this short setup process to get set up with Pidgin to answer Olark
>> chats. It's pretty easy but each step must be followed exactly.
>>
>> Go here to download Pidgin:
>> https://www.olark.com/install/pidgin
>>
>> If you already have Pidgin downloaded and installed on your computer:
>>
>> 1. launch pidgin
>> 2. add account
>> 3. XMPP (chat protocol from drop down menu)
>> 4. username (username only, no @olark.com)
>> 5. Olark password
>> 6 Domain = olark.com
>> 7. resource = pidgin
>>
>> <save>
>>
>> Let me know if there's anything else I can help you with.
>>
>> Bill T
>>
>> Cheers,
>>
>>
>>
>> On Wed, Jan 22, 2014 at 10:18 AM, Nicole Zaharia <
>> nicole.zaharia at aventuria.ro> wrote:
>>
>>> Hello,
>>>
>>> We payed one hour ago the fee for our chat. But the chat sttoped
>>> working. I
>>> attacht the error printscreen. Please help me as soon as possible.
>>>
>>>
>>>
>>> ---------- Forwarded message ----------
>>> From: Pin Payments <support at pinpayments.com>
>>> Date: Wed, Jan 22, 2014 at 10:36 AM
>>> Subject: Your Olark Receipt: $288.00 Bronze (2 Years)
>>> To: "alex at aventuria.ro" <alex at aventuria.ro>
>>>
>>>
>>> Here's your latest receipt for Olark live chat. You can view your
>>> subscription
>>> and previous invoices at:
>>> https://www.olark.com/billing
>>>
>>> We want to make sure we're doing all we can to make you love using Olark
>>> every
>>> day. We'd love it if you sent any questions & suggestions to
>>> support at olark.com
>>>
>>> Our friendly team is full of great ideas for getting the most out of your
>>> live
>>> chat, so come chat with us - we're here to help.
>>>
>>>
>>> ------------------------------
>>> ---------------
>>> Your plan: Bronze (2 Years)
>>> ---------------------------------------------
>>>
>>> • 1 Operator
>>> • 10 Simultaneous Visitors
>>> • Visitor Details
>>> • Unlimited Conversations
>>> • Conversation Transcripts
>>> • Offline Messages
>>> • CRM Integration
>>> • Email Support
>>>
>>> Every 24 months: $288.00
>>>
>>> You purchased this subscription on January 22, 2014 at 08:34 UTC. It will
>>> start immediately and will auto-renew on January 21, 2016 (before your
>>> subscription expires to ensure a continuous subscription).
>>>
>>> Thanks for being a part of what makes Olark a great place to work.
>>>
>>> - The Olark Team
>>> http://olark.com
>>>
>>>
>>> O zi buna,
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>>
>>> *Nicole Zaharia0726 740 638www.aventuria.ro
>>> <http://www.aventuria.ro>Inchiriere si vanzare portbagaje auto THULE &
>>> suporti, biciclele & caiace, remorci & ruloteOrganizare evenimente
>>> sportive
>>> in aer liber & Programe recompensare si motivare angajati *
>>>
>>>
>>
>> [[6d08e60883d3285c9d48e2109a0bee267ac1ae8d-194635232]]
>
>
>
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