Pidgin Crashes

[Tres Finocchiaro]

> I haven’t tried deleting the profile and creating a new one yet.

%appdata%\.purple is where to look on Windows 7.

If not, please reply all and see if someone else can provide assistance
with further troubleshooting.

-Tres

- Tres.Finocchiaro at gmail.com


On Mon, Jan 27, 2014 at 11:47 AM, Michael Hill <mhill44 at utm.edu> wrote:

>  They are all windows 7. I have indeed tried uninstalling and
> reinstalling pidgin.
>
> all 4 computers are using the same build, and I haven’t tried deleting the
> profile
>
> and creating a new one yet.
>
>
>
> *From:* Tres Finocchiaro [mailto:tres.finocchiaro at gmail.com]
> *Sent:* Monday, January 27, 2014 10:45 AM
> *To:* Michael Hill; support at pidgin.im
> *Subject:* Re: Pidgin Crashes
>
>
>
> @Michael,
>
>
>
> >  it’s only crashing on one of the 4 computers that run pidgin
>
>
>
> If it is only happening on one computer, that would lead me to believe
> it's a problem isolated to that computer.
>
>
>
> I apologize for the obviousness here, but have you tried uninstalling and
> reinstalling on that computer?
>
>
>
> Are the computers windows?  Are they running the same build?
>
>
>
> Also, have you tried using a separate profile to rule out that it's not
> the settings files in .purple that are causing this?
>
>
>
> I've had some non-obvious crashes (i.e. corrupt history file) that caused
> this in the past that was fixed just by renaming/moving the .purple
> directory.
>
>
>
> -Tres
>
>
>
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