Pidgin Disabled/Not Autorized

[Adrien Rivard]

Hi,
In 99% "not authorized" is a password/username issue, try changing it from
the Olark website and reenter it into pidgin.



On Wed, Sep 17, 2014 at 7:55 PM, Brian Morrison <bdm at fenrir.org.uk> wrote:

> On Tue, 16 Sep 2014 20:12:17 +0000
> Angela Sikora wrote:
>
> > I am not sure what may have happened as it was working fine and then
> > the next day I am unable to login. I account for Pidgin is
> > lukiegames at olark.com<mailto:lukiegames at olark.com> but it is saying
> > that it is not authorized, yet my coworkers are still able to log in
> > just fine. I attached two images of the errors I receive when I click
> > to open up the program. I also try to click the box to check the
> > account but the check mark disappears every time I do. I even try to
> > click on the re-enable button and it does not do anything.
> >
> > Thanks,
> > Angela
>
> Angela, you first need to talk to the people that operate the server,
> this will be olark.com I believe. Ask them if they have changed
> something at their end.
>
> The support at pidgin.im address is for help with Pidgin itself and
> in this case it seems something has changed but it isn't clear what.
> You say that your co-workers can log in OK, are they using the same
> details as you or do they have separate login IDs?
>
> Please reply only to the support at pidgin.im address, not to me.
>
> --
>
> Brian Morrison
>
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-- 
Adrien Rivard
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