Pidgin Disabled/Not Autorized

Adrien Rivard adrien.rivard at
Mon Sep 22 09:08:48 EDT 2014

In 99% "not authorized" is a password/username issue, try changing it from
the Olark website and reenter it into pidgin.

On Wed, Sep 17, 2014 at 7:55 PM, Brian Morrison <bdm at> wrote:

> On Tue, 16 Sep 2014 20:12:17 +0000
> Angela Sikora wrote:
> > I am not sure what may have happened as it was working fine and then
> > the next day I am unable to login. I account for Pidgin is
> > lukiegames at<mailto:lukiegames at> but it is saying
> > that it is not authorized, yet my coworkers are still able to log in
> > just fine. I attached two images of the errors I receive when I click
> > to open up the program. I also try to click the box to check the
> > account but the check mark disappears every time I do. I even try to
> > click on the re-enable button and it does not do anything.
> >
> > Thanks,
> > Angela
> Angela, you first need to talk to the people that operate the server,
> this will be I believe. Ask them if they have changed
> something at their end.
> The support at address is for help with Pidgin itself and
> in this case it seems something has changed but it isn't clear what.
> You say that your co-workers can log in OK, are they using the same
> details as you or do they have separate login IDs?
> Please reply only to the support at address, not to me.
> --
> Brian Morrison
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Adrien Rivard
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