Pidgin acting strange
Shannon Mead
smead at westvalleyview.com
Mon Mar 13 16:18:58 EDT 2017
Eion,
Thank you so much for your email. I have attached the log with the
disable and re-enable of the bonjour account. I hope this helps. I am
honestly wondering if perhaps it is a bonjour issue. We used to have an
apple (mac) server and last year we integrated to a windows server and
upgraded all of our computers to Windows 10.
Thank you,
Shannon Mead
Production Dept.
West Valley View Inc.
smead at westvalleyview.com
623-535-8439 ext. 170
On 3/13/2017 12:28 PM, Eion Robb wrote:
> Hi Shannon,
>
> Unfortunately those logs weren't enough to work with. Ideally we need
> a captured log when you reconnect to the Bonjour account. The easiest
> way to do this is to open the debug window, then disable and reenable
> the Bonjour account and then save the log to file after that.
>
> (Also, make sure to cc the support@ list so that others can help)
>
> Cheers,
> Eion
>
> On 14 March 2017 at 07:32, Shannon Mead <smead at westvalleyview.com
> <mailto:smead at westvalleyview.com>> wrote:
>
> Eion,
>
> I apologize I sent you the wrong info we are all running in the
> IPV4 not 6
>
> thanks,
>
> Shannon Mead
> Production Dept.
> West Valley View Inc.
> smead at westvalleyview.com <mailto:smead at westvalleyview.com>
> 623-535-8439 ext. 170
>
> On 3/11/2017 12:25 AM, Eion Robb wrote:
>> Hi there,
>>
>> Are there any other differences besides architecture? Like, are
>> they on a different subnet, or using ipv6/4 when the others arent?
>>
>> Are you able to get a debug log from Pidgin (from the buddy list,
>> Help->Debug Window) as one of the failing computers tries to
>> connect to Bonjour?
>>
>> Cheers,
>> Eion
>>
>> On 11 March 2017 at 07:24, Shannon Mead <smead at westvalleyview.com
>> <mailto:smead at westvalleyview.com>> wrote:
>>
>> Good morning,
>>
>> Our company uses pidgin in combination with bonjour to
>> provide inter office messaging. I have two computers out of
>> 30 that just will not work. The pidgin installs and they can
>> send messages but other workstations cannot see them nor can
>> they respond to them. These two computers are running Windows
>> 10 32 bit system. The other stations are running Windows 10
>> 64bit and have no issues with Pidgin. Is this a bug or do we
>> need to perhaps consider updating our bonjour software?
>>
>> Thank you,
>>
>> --
>> Shannon Mead
>> Production Dept.
>> West Valley View Inc.
>> smead at westvalleyview.com <mailto:smead at westvalleyview.com>
>> 623-535-8439 ext. 170
>>
>> _______________________________________________
>> Support at pidgin.im <mailto:Support at pidgin.im> mailing list
>> Want to unsubscribe? Use this link:
>> https://pidgin.im/cgi-bin/mailman/listinfo/support
>> <https://pidgin.im/cgi-bin/mailman/listinfo/support>
>>
>>
>
>
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://pidgin.im/pipermail/support/attachments/20170313/4550e753/attachment-0001.html>
-------------- next part --------------
Pidgin Debug Log : 3/13/2017 1:13:31 PM
(13:12:22) util: Writing file prefs.xml to directory C:\Users\Alex\AppData\Roaming\.purple
(13:12:22) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\prefs.xml
(13:12:25) gtkutils: gdk_pixbuf_new_from_file() returned nothing for file : Failed to open file '': Invalid argument
(13:12:28) account: Disconnecting account Alex Trujillo (01DFED98)
(13:12:28) connection: Disconnecting connection 03AE3AF8
(13:12:28) connection: Destroying connection 03AE3AF8
(13:12:34) util: Writing file accounts.xml to directory C:\Users\Alex\AppData\Roaming\.purple
(13:12:34) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\accounts.xml
(13:12:34) util: Writing file blist.xml to directory C:\Users\Alex\AppData\Roaming\.purple
(13:12:34) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\blist.xml
(13:12:37) account: Connecting to account Alex Trujillo.
(13:12:37) connection: Connecting. gc = 09FD5AC8
(13:12:37) bonjour: Attempting to bind IPv6 socket to port 5298.
(13:12:37) bonjour: Bound IPv6 socket to port 5298.
(13:12:37) bonjour: Attempting to bind IPv4 socket to port 5298.
(13:12:37) bonjour: Bound IPv4 socket to port 5298.
(13:12:37) bonjour: Registering presence on port 5298
(13:12:37) bonjour: Received new record for 'Shannon Mead at SHANNONM' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Plate Room at DOTTIFF' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Julie Sargent-Helm at ADVERTISING-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Rene Hartmann at RENE-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Erica Evans at SCHNEIDERW7B' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Ron Sellmeyer at UF-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Glenn Gullickson at EDITORIAL001' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Shane McOwen at SHANE-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Rachael Freireich at RACHAEL-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Cary Hines at CARY-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Ray Thomas at PHOTO' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Received new record for 'Julius Tiritilli at JULIUS-PC' on iface 13 (_presence._tcp., local.)
(13:12:37) bonjour: Found buddy Shannon Mead at SHANNONM at 10.0.0.103:5298
(13:12:37) blist: Updating buddy status for Shannon Mead at SHANNONM (Bonjour)
(13:12:37) bonjour: Found buddy Erica Evans at SCHNEIDERW7B at 10.0.0.106:5298
(13:12:37) blist: Updating buddy status for Erica Evans at SCHNEIDERW7B (Bonjour)
(13:12:37) blist: Updating buddy status for Shannon Mead at SHANNONM (Bonjour)
(13:12:37) blist: Updating buddy status for Erica Evans at SCHNEIDERW7B (Bonjour)
(13:12:37) bonjour: Found buddy Julie Sargent-Helm at ADVERTISING-PC at 10.0.0.164:5298
(13:12:37) blist: Updating buddy status for Julie Sargent-Helm at ADVERTISING-PC (Bonjour)
(13:12:37) bonjour: Found buddy Ron Sellmeyer at UF-PC at 10.0.0.166:5298
(13:12:37) blist: Updating buddy status for Ron Sellmeyer at UF-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Julie Sargent-Helm at ADVERTISING-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Ron Sellmeyer at UF-PC (Bonjour)
(13:12:37) bonjour: Found buddy Rene Hartmann at RENE-PC at 10.0.0.139:5298
(13:12:37) blist: Updating buddy status for Rene Hartmann at RENE-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Rene Hartmann at RENE-PC (Bonjour)
(13:12:37) bonjour: Found buddy Plate Room at DOTTIFF at 10.0.0.152:5298
(13:12:37) blist: Updating buddy status for Plate Room at DOTTIFF (Bonjour)
(13:12:37) bonjour: Found buddy Rachael Freireich at RACHAEL-PC at 10.0.0.187:5298
(13:12:37) blist: Updating buddy status for Rachael Freireich at RACHAEL-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Plate Room at DOTTIFF (Bonjour)
(13:12:37) blist: Updating buddy status for Rachael Freireich at RACHAEL-PC (Bonjour)
(13:12:37) bonjour: Found buddy Julius Tiritilli at JULIUS-PC at 10.0.0.160:5298
(13:12:37) blist: Updating buddy status for Julius Tiritilli at JULIUS-PC (Bonjour)
(13:12:37) blist: Updating buddy status for Julius Tiritilli at JULIUS-PC (Bonjour)
(13:12:37) bonjour: Found buddy Glenn Gullickson at EDITORIAL001 at 10.0.0.188:5298
(13:12:37) blist: Updating buddy status for Glenn Gullickson at EDITORIAL001 (Bonjour)
(13:12:37) blist: Updating buddy status for Glenn Gullickson at EDITORIAL001 (Bonjour)
(13:12:38) bonjour: service advertisement - callback.
(13:12:43) util: Writing file accounts.xml to directory C:\Users\Alex\AppData\Roaming\.purple
(13:12:43) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\accounts.xml
(13:12:43) util: Writing file blist.xml to directory C:\Users\Alex\AppData\Roaming\.purple
(13:12:43) util: Writing file C:\Users\Alex\AppData\Roaming\.purple\blist.xml
(13:12:49) bonjour: Received remove notification for 'Shane McOwen at SHANE-PC' on iface 13 (_presence._tcp., local.)
(13:12:49) bonjour: Unable to find buddy (Shane McOwen at SHANE-PC) to remove
(13:12:49) bonjour: Received remove notification for 'Cary Hines at CARY-PC' on iface 13 (_presence._tcp., local.)
(13:12:49) bonjour: Unable to find buddy (Cary Hines at CARY-PC) to remove
(13:12:49) bonjour: Received remove notification for 'Ray Thomas at PHOTO' on iface 13 (_presence._tcp., local.)
(13:12:49) bonjour: Unable to find buddy (Ray Thomas at PHOTO) to remove
More information about the Support
mailing list