Pidgin acting strange

[Eion Robb]

Hi again,

Thanks for the log.  :)

Is the Alex computer the one that's not seeing the messages?  Can you also
get a debug log of trying to send and receive a message from a computer
that works and one that doesnt?

Cheers,
Eion

On 14 March 2017 at 09:18, Shannon Mead <smead at westvalleyview.com> wrote:

> Eion,
>
> Thank you so much for your email. I have attached the log with the disable
> and re-enable of the bonjour account. I hope this helps. I am honestly
> wondering if perhaps it is a bonjour issue. We used to have an apple (mac)
> server and last year we integrated to a windows server and upgraded all of
> our computers to Windows 10.
>
> Thank you,
>
> Shannon Mead
> Production Dept.
> West Valley View Inc.smead at westvalleyview.com
> 623-535-8439 ext. 170
>
> On 3/13/2017 12:28 PM, Eion Robb wrote:
>
> Hi Shannon,
>
> Unfortunately those logs weren't enough to work with.  Ideally we need a
> captured log when you reconnect to the Bonjour account.  The easiest way to
> do this is to open the debug window, then disable and reenable the Bonjour
> account and then save the log to file after that.
>
> (Also, make sure to cc the support@ list so that others can help)
>
> Cheers,
> Eion
>
> On 14 March 2017 at 07:32, Shannon Mead <smead at westvalleyview.com> wrote:
>
>> Eion,
>>
>> I apologize I sent you the wrong info we are all running in the IPV4 not 6
>>
>> thanks,
>>
>> Shannon Mead
>> Production Dept.
>> West Valley View Inc.smead at westvalleyview.com
>> 623-535-8439 ext. 170
>>
>> On 3/11/2017 12:25 AM, Eion Robb wrote:
>>
>> Hi there,
>>
>> Are there any other differences besides architecture?   Like, are they on
>> a different subnet, or using ipv6/4 when the others arent?
>>
>> Are you able to get a debug log from Pidgin (from the buddy list,
>> Help->Debug Window) as one of the failing computers tries to connect to
>> Bonjour?
>>
>> Cheers,
>> Eion
>>
>> On 11 March 2017 at 07:24, Shannon Mead <smead at westvalleyview.com> wrote:
>>
>>> Good morning,
>>>
>>> Our company uses pidgin in combination with bonjour to provide inter
>>> office messaging. I have two computers out of 30 that just will not work.
>>> The pidgin installs and they can send messages but other workstations
>>> cannot see them nor can they respond to them. These two computers are
>>> running Windows 10 32 bit system. The other stations are running Windows 10
>>> 64bit and have no issues with Pidgin. Is this a bug or do we need to
>>> perhaps consider updating our bonjour software?
>>>
>>> Thank you,
>>>
>>> --
>>> Shannon Mead
>>> Production Dept.
>>> West Valley View Inc.
>>> smead at westvalleyview.com
>>> 623-535-8439 ext. 170
>>>
>>> _______________________________________________
>>> Support at pidgin.im mailing list
>>> Want to unsubscribe?  Use this link:
>>> https://pidgin.im/cgi-bin/mailman/listinfo/support
>>
>>
>>
>>
>
>
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